Was better in the past I was better in the past. No more welcome packages of significance received. There is a fee to utilize credit card payment option. It has lost the customer service high standard that Eddie and Denise established at its beginning.

The prices are reasonable The prices are reasonable, and nice locations, but the last 2 years we felt the homes were not cleaned well before our arrival. Last year we had to call them to come back and vacuum.

We rented Grapefruit Moon in July of… We rented Grapefruit Moon in July of 2017 the house was unkept it was filthy upon arrival there are multiple issues and we did file our complaints very unsatisfied. Not only was the interior dirty but the furniture itself was dirty the freezer in the refrigerator didn't work properly many issues.

Things were broke.. Things were broke... and didn’t work. For the price I paid, it was ridiculous. Won’t go back to that house

Cleaning fee unacceptable. Cleaning fee unacceptable. I have been renting through this company for several years and have generally been very pleased. I have no complaints about the company but am very unhappy that they are now charging a cleaning fee and may result in looking elsewhere for rental.