These ratings should have 0 (zero) as… These ratings should have 0 (zero) as an option. Because that’s exactly what Wizzair deserves. I just recently had my first and last EVER trip with them. It was horrendously bad! Had NEVER EVER had a flight like this before. Wizzair’s understanding of customer care was absolutely appalling!! They never listened or made NO attempt to understand what the customer was saying. The cabin manager and one flight attendant were unbelievably unprofessional and childish yet somewhat so condescending in their communication style that it was just comical. It felt as if the management had placed a few kids from a kindergarten for a role play. What a pity!

The worse airline company ever The worse airline company ever. Someone's should close this sheet company... Anytime delays, no explanation, no nothing...

The worst airlines in the world Usually never fly with them, but decided to give it a go as I will be catching connecting flights too and the times with wizzair seemed to be more convenient. Booked my flights in February for the middle of May. Two days ago I got an email that my first flight is totally cancelled which means I am missing my connecting flight. Airbnb is booked, friend should be joining on the connecting flight, absolute mess. Had to book a new ticket with different airlines in order to make it to my final destination. Today another email that the time of my return flight has been changed, postponed for 9 more hours. I have no words! Had to request a refund and book a flight with different airlines again. Such a waste of money and additional stress. Also you get a refund in the form of WIZZ credits.. God I hope I will never have to use them again.

ABSOLUTE SCAM AND CUSTOMER SERVICE… ABSOLUTE SCAM AND CUSTOMER SERVICE HANGS UP ON ME. Outbound: 30 PEOPLE in overbooking with 1 free seat. No hotel or food voucher, just an absolutely cumbersome process (still havent managed). Inbound: the website crashed 5 times in a row and gives me all sorts of errors. I could't add my own phone number to my booking and I had to start this extremely cumbersome process 5 times. On top of this, the website explicitely says I have 0 checked in bags so I buy one, to then find out I paid for this twice (44 EUR each). I call customer service to ask for a refund and they hung up on me in the middle of a sentence. The second time they say they do not care and that I could have read the T&C more carefully. The whole service is a scam to trick you into paying more. Terrible service all across the board, avoid at all costs. Airlines should stop exploit clients.

WARNING Wizzair "system surcharge" Wizzair is now charging a "system surcharge" to all bookings of certain customers. They pretend it's related to add blockers that makes it look like the bookings are requested by bots. THIS IS NOT THE CASE. This is actually profiling, badly done : they systematically overcharge customers when they use their personal profile, even in the app. What on Earth is this company thinking implementing something like this?! This is both incompetence and dishonesty at the same time.