Urgent Revision of seat allocation I am always wondering how the seats are allocated if the passengers with special assistance are sitting with 2 people in their row. At the same time, some rows are completely empty or with one passenger only. It is so insensitive. In my opinion, the staff needs further training in establishing the needs and accommodating their passengers. That goes under an umbrella a good customer service.

ABSOLUTE SCAM AND CUSTOMER SERVICE… ABSOLUTE SCAM AND CUSTOMER SERVICE HANGS UP ON ME. Outbound: 30 PEOPLE in overbooking with 1 free seat. No hotel or food voucher, just an absolutely cumbersome process (still havent managed). Inbound: the website crashed 5 times in a row and gives me all sorts of errors. I could't add my own phone number to my booking and I had to start this extremely cumbersome process 5 times. On top of this, the website explicitely says I have 0 checked in bags so I buy one, to then find out I paid for this twice (44 EUR each). I call customer service to ask for a refund and they hung up on me in the middle of a sentence. The second time they say they do not care and that I could have read the T&C more carefully. The whole service is a scam to trick you into paying more. Terrible service all across the board, avoid at all costs. Airlines should stop exploit clients.

These ratings should have 0 (zero) as… These ratings should have 0 (zero) as an option. Because that’s exactly what Wizzair deserves. I just recently had my first and last EVER trip with them. It was horrendously bad! Had NEVER EVER had a flight like this before. Wizzair’s understanding of customer care was absolutely appalling!! They never listened or made NO attempt to understand what the customer was saying. The cabin manager and one flight attendant were unbelievably unprofessional and childish yet somewhat so condescending in their communication style that it was just comical. It felt as if the management had placed a few kids from a kindergarten for a role play. What a pity!

29th April @ 18:01 29th April @ 18:01 I called to request special assistance and called the number of the uk website and selected option 9 - A lady called herself Jazz was very rude and was very rude by talking over me and trying to listen and under Me. I hope it was recorded on the call. She kept asking me other questions instead of answering my question. She should not be allowed near customers until she has been taught good manners. She could not tell me what PNR stands for which is on my boarding pass. She kept telling me to provide her with a confirmation code. She would not listen to me. If she knew her job well she would know that the confirmation code is the same as the passenger number and can be used to check my flight details. She was obviously very bad at her job. I really hate the service I received and I hope Wizzair remove this person from their business. Why do you run a business like this and allow your staff to make your airline look like cheap airline. Wizz air have some shame! - We spend millions with you. Get a grip on your business and teach your staff to be more helpful and not act like school kids.

Very bad experience Very bad experience Their web site stuck during online check in When I went to airport customer service no help you they extra charge me for checkin air because their website have issues my advice advise to you please stay away from this airline. They are No cheaper they are cheater