cristiano corraretti
ITthe company is really negative the company is really negative. They anticipated my flight without sending a mail and it's quite impossible to have a direct contact with agents or the cuatomer service.
Marc Blanchard
GBWARNING Wizzair "system surcharge" Wizzair is now charging a "system surcharge" to all bookings of certain customers. They pretend it's related to add blockers that makes it look like the bookings are requested by bots. THIS IS NOT THE CASE. This is actually profiling, badly done : they systematically overcharge customers when they use their personal profile, even in the app. What on Earth is this company thinking implementing something like this?! This is both incompetence and dishonesty at the same time.
Saule
GBThe worst airlines in the world Usually never fly with them, but decided to give it a go as I will be catching connecting flights too and the times with wizzair seemed to be more convenient. Booked my flights in February for the middle of May. Two days ago I got an email that my first flight is totally cancelled which means I am missing my connecting flight. Airbnb is booked, friend should be joining on the connecting flight, absolute mess. Had to book a new ticket with different airlines in order to make it to my final destination. Today another email that the time of my return flight has been changed, postponed for 9 more hours. I have no words! Had to request a refund and book a flight with different airlines again. Such a waste of money and additional stress. Also you get a refund in the form of WIZZ credits.. God I hope I will never have to use them again.
Khuram adeel
GBVery bad experience Very bad experience Their web site stuck during online check in When I went to airport customer service no help you they extra charge me for checkin air because their website have issues my advice advise to you please stay away from this airline. They are No cheaper they are cheater
Jessica Chenery
AUTERRIBLE COMPANY TERRIBLE COMPANY, HORRENDOUS MORALS, MONEY HUNGRY CHEATS! I am disgusted by your businesses lack of customer service and the false advertising and details regarding HAND LUGGAGE as carry on. Your rules are not clear enough and it is clear you deliberately confuse your customers to them obtain a fee for a normal roller carry on. On top of this happening to us, we had to witness the company hold 2 passengers ransom saying they need a visa to stop in transit at gatwick airport before another connecting flight. These people were Canadian citizens and the UK do not ask for visas (due to transit at their airport). The couple had to pay for another flight and your company would not allow them to pay for the visa at the airport. Only wizz air charged this "Visa Fee". We will never ever fly with your company again and I will be telling everyone I know to never fly with you. Oh and your staff on the flight looked depressed and did not want to do their job. The customer service was horrible!