29th April @ 18:01 29th April @ 18:01 I called to request special assistance and called the number of the uk website and selected option 9 - A lady called herself Jazz was very rude and was very rude by talking over me and trying to listen and under Me. I hope it was recorded on the call. She kept asking me other questions instead of answering my question. She should not be allowed near customers until she has been taught good manners. She could not tell me what PNR stands for which is on my boarding pass. She kept telling me to provide her with a confirmation code. She would not listen to me. If she knew her job well she would know that the confirmation code is the same as the passenger number and can be used to check my flight details. She was obviously very bad at her job. I really hate the service I received and I hope Wizzair remove this person from their business. Why do you run a business like this and allow your staff to make your airline look like cheap airline. Wizz air have some shame! - We spend millions with you. Get a grip on your business and teach your staff to be more helpful and not act like school kids.

the company is really negative the company is really negative. They anticipated my flight without sending a mail and it's quite impossible to have a direct contact with agents or the cuatomer service.

The worst airlines in the world Usually never fly with them, but decided to give it a go as I will be catching connecting flights too and the times with wizzair seemed to be more convenient. Booked my flights in February for the middle of May. Two days ago I got an email that my first flight is totally cancelled which means I am missing my connecting flight. Airbnb is booked, friend should be joining on the connecting flight, absolute mess. Had to book a new ticket with different airlines in order to make it to my final destination. Today another email that the time of my return flight has been changed, postponed for 9 more hours. I have no words! Had to request a refund and book a flight with different airlines again. Such a waste of money and additional stress. Also you get a refund in the form of WIZZ credits.. God I hope I will never have to use them again.

Never fly with Wizz air Paid for extra leg room seats. Boarding pass changed at last minute to standard leg room seats with no apology or reason. Tried explaining husband tall & cloustrophobic so needs extra room but no help given. Flight was delayed & queues for chick in were massive.

Very bad experience Very bad experience Their web site stuck during online check in When I went to airport customer service no help you they extra charge me for checkin air because their website have issues my advice advise to you please stay away from this airline. They are No cheaper they are cheater