ABSOLUTE SCAM AND CUSTOMER SERVICE… ABSOLUTE SCAM AND CUSTOMER SERVICE HANGS UP ON ME. Outbound: 30 PEOPLE in overbooking with 1 free seat. No hotel or food voucher, just an absolutely cumbersome process (still havent managed). Inbound: the website crashed 5 times in a row and gives me all sorts of errors. I could't add my own phone number to my booking and I had to start this extremely cumbersome process 5 times. On top of this, the website explicitely says I have 0 checked in bags so I buy one, to then find out I paid for this twice (44 EUR each). I call customer service to ask for a refund and they hung up on me in the middle of a sentence. The second time they say they do not care and that I could have read the T&C more carefully. The whole service is a scam to trick you into paying more. Terrible service all across the board, avoid at all costs. Airlines should stop exploit clients.

Wizzair purposely makes the check-in procedure unclear in order to make money The managers/owners are making a massive mistake by running the company in such way that customers come out of the experience feeling scammed by Wizzair. We arrived at the Luton airport with a printed travel itinerary as the info about the check-in procedure was hidden in the bottom of the email in very small letters. We were charged £40 each for boarding passes at the airport. Now, wiser from the first flight, I checked in online (7 days before the return flight as the check-in showed open) and could not finalise the check in procedure without paying for seats for us!!!! If this is not trying to scam travellers into buying cheap flights and then being purposely unclear about the instructions about the check-in procedure, I do not know what is. I am gravely disappointed.

WORLDS WORST AIRLINE AWARD GOES TO WIZZAIR Worst airport staff in the world. I fly non stop for work and leisure , but unfortunately this time I had to fly wizzair due to no other airlines available. Never ever again!!! STAFF KEEP LOOKING FOR PROBLEMS AND WANT TO CHARGE YOU FOR EVERYTHING AND ARGUE WITH YOU. THEY ARE VERY ANGRY INDIVIDUALS THAT DIDNT MAKE IT IN LIFE so they now take it out on customers. they treat people like scum bags !!! they didn’t even have any drinks and food left on our flight !!! They have no respect towards customers at all. Wizzair staff are 20 years behind our civilisation, their behaviour is old minded and they are very uneducated people. Awful awful awful awful disgusting!!

29th April @ 18:01 29th April @ 18:01 I called to request special assistance and called the number of the uk website and selected option 9 - A lady called herself Jazz was very rude and was very rude by talking over me and trying to listen and under Me. I hope it was recorded on the call. She kept asking me other questions instead of answering my question. She should not be allowed near customers until she has been taught good manners. She could not tell me what PNR stands for which is on my boarding pass. She kept telling me to provide her with a confirmation code. She would not listen to me. If she knew her job well she would know that the confirmation code is the same as the passenger number and can be used to check my flight details. She was obviously very bad at her job. I really hate the service I received and I hope Wizzair remove this person from their business. Why do you run a business like this and allow your staff to make your airline look like cheap airline. Wizz air have some shame! - We spend millions with you. Get a grip on your business and teach your staff to be more helpful and not act like school kids.

I had so many differnet schedule… I had so many differnet schedule changes to my booking and I accidemtlyaccepted but I did not realise date changes as well as time. I asked for help but no sympathy or help - just you accepted you pay - appreciate my mistake but with so manyy changes it woudl be nice to work with a company that looks at full picture