Australiavisa.com is an unfortunate… Australiavisa.com is an unfortunate company that is deferring tourism for Americans We unfortunately paid the $130 service and realized it was a mistake, minutes later asked to cancel, and they only refunded us $30. They refuse to give us the rest of our money back. The emails they sent by them are extremely bad with writing and vocabulary skills, unprofessional, and rude. It is unfortunate Australia has this company. Given the opportunity do not use them. -Chad

I felt confused by the process and was not sure if i needed a physical copy and what is the duration of the visa. I was disappointed with the process and the experience. I expected a visa for say three to six months or more.

They couldn't find my passport no. I E.Mailed to say I wrote in the wrong date of arrival confusing because I leave on the 20 th and arrive I believe on the 21 St but I think it's the 22 nd in Aust. Still not sure, but I have put 22 no would of liked confirmation that it is correct.

Too costly Charge was excessive. found I could have it done free after.

Easy to use really great and easy to use online service. Thanks for making it a easy experience.