Great service from Australian Visa Services Quick and easy, inexpensive process to obtain an Australian tourist visa. The first site to let me know I'm using an incorrect passport number....leaving off a digit. Neither of the cruise lines caught that on my online check in. Thank you for your attention to detail and your courteous reminder of the need for a correction. Sharron Hubbard, Texas

They fought on fraud transactions that… They fought on fraud transactions that i disputed. eventually I won but without help I don't think I would have got a penny back

Changes to duration of tourist visa. I was not made aware of the changes to duration of the ETA. Previously it was for a total of six months within a twelve month period. The process did not alert me to the new three month duration.

They couldn't find my passport no. I E.Mailed to say I wrote in the wrong date of arrival confusing because I leave on the 20 th and arrive I believe on the 21 St but I think it's the 22 nd in Aust. Still not sure, but I have put 22 no would of liked confirmation that it is correct.

I felt confused by the process and was not sure if i needed a physical copy and what is the duration of the visa. I was disappointed with the process and the experience. I expected a visa for say three to six months or more.