They couldn't find my passport no. I E.Mailed to say I wrote in the wrong date of arrival confusing because I leave on the 20 th and arrive I believe on the 21 St but I think it's the 22 nd in Aust. Still not sure, but I have put 22 no would of liked confirmation that it is correct.

Scammers! Scammers! They did not show their charges until payment taken It should have been free with approx $20 admin fee but they charged £52 / $99 aud. When I complain they just said they offer extra services such as keeping a copy in case I lost it. If I lost it I would just open the attachment again from their email! Do not use them! They shouldn't be allowed to operate! I asked for a refund and they refused.

Do NOT do business with this company Do NOT do business with this company. I wanted to apply for an Australian Visa BEFORE spending substantial money on airfare. Due to the COVID I reached out to this company to see if they could help. This was their CUT PASTE response. "Yes, don't worry you can apply for your visa without any problem." Oh, okay, sounds like they can help right? Nope, after I pay, they said they cannot process the visa AND they cannot refund my payment due to (their words) the "chaos." When I asked what "chaos" they were referring to - no response. Total waste of time and these people are con artists. I had to dispute the charge with my credit card company as they won't refund my payment. What kind of company says they can help and I can apply with "no issue" and when they receive my payment send an email saying they cannot process it and cannot refund my money due to "chaos." A shady one. Don't do business with these thieves.

late visa!!!! applied for a 15 minute visa , did not receive it after 25mins got in touch and they claimed it had been sent however once i spoke to them 32mins later they sent it "again". they did refund the rush fee however you can just apply on the immi website for free

Website set up to look like the… Website set up to look like the official ETA Visa Site. Charged $100 each for two Australian Visas of February 1st. A month later no visas ....no responses. Applied on Official ETA site . Visas received in five minutes. Big SCAM