Very quick - efficient or a rip-off? £27 for some 30 seconds work.

I felt confused by the process and was not sure if i needed a physical copy and what is the duration of the visa. I was disappointed with the process and the experience. I expected a visa for say three to six months or more.

Scammers! Scammers! They did not show their charges until payment taken It should have been free with approx $20 admin fee but they charged £52 / $99 aud. When I complain they just said they offer extra services such as keeping a copy in case I lost it. If I lost it I would just open the attachment again from their email! Do not use them! They shouldn't be allowed to operate! I asked for a refund and they refused.

They couldn't find my passport no. I E.Mailed to say I wrote in the wrong date of arrival confusing because I leave on the 20 th and arrive I believe on the 21 St but I think it's the 22 nd in Aust. Still not sure, but I have put 22 no would of liked confirmation that it is correct.

Australiavisa.com is an unfortunate… Australiavisa.com is an unfortunate company that is deferring tourism for Americans We unfortunately paid the $130 service and realized it was a mistake, minutes later asked to cancel, and they only refunded us $30. They refuse to give us the rest of our money back. The emails they sent by them are extremely bad with writing and vocabulary skills, unprofessional, and rude. It is unfortunate Australia has this company. Given the opportunity do not use them. -Chad