late visa!!!! applied for a 15 minute visa , did not receive it after 25mins got in touch and they claimed it had been sent however once i spoke to them 32mins later they sent it "again". they did refund the rush fee however you can just apply on the immi website for free

They fought on fraud transactions that… They fought on fraud transactions that i disputed. eventually I won but without help I don't think I would have got a penny back

UNSATISFACTORY / NOT CLEAR WE APPLIED FOR A THE AUSTRALIAN TOURIST VISA ON LINE WITH YOU. WE DID RECEIVED YOUR REPLY TODAY SAYING APPROVED AND REFER TO NEAREST EMBASSY. BUT NO DOCUMENTS SHOWING THE VISA APPROVED!!! AND WHY WE NEED TO REFER TO THE EMBASSY? FOR ALL MY PAST VISIT APPLICATIONS NOT SIMILAR, WHAT WE RECEIVED IS AN EMAIL WITH ATTACHMENT (APPROVAL LETTER) AND WE DIRECT TO BOARD BUT OUR APPLICATION WITH YOU IS NOT CLEAR???? MY ORDER NO : 4475

Great service from Australian Visa Services Quick and easy, inexpensive process to obtain an Australian tourist visa. The first site to let me know I'm using an incorrect passport number....leaving off a digit. Neither of the cruise lines caught that on my online check in. Thank you for your attention to detail and your courteous reminder of the need for a correction. Sharron Hubbard, Texas

I felt confused by the process and was not sure if i needed a physical copy and what is the duration of the visa. I was disappointed with the process and the experience. I expected a visa for say three to six months or more.