Scammers! Scammers! They did not show their charges until payment taken It should have been free with approx $20 admin fee but they charged £52 / $99 aud. When I complain they just said they offer extra services such as keeping a copy in case I lost it. If I lost it I would just open the attachment again from their email! Do not use them! They shouldn't be allowed to operate! I asked for a refund and they refused.

They couldn't find my passport no. I E.Mailed to say I wrote in the wrong date of arrival confusing because I leave on the 20 th and arrive I believe on the 21 St but I think it's the 22 nd in Aust. Still not sure, but I have put 22 no would of liked confirmation that it is correct.

Website set up to look like the… Website set up to look like the official ETA Visa Site. Charged $100 each for two Australian Visas of February 1st. A month later no visas ....no responses. Applied on Official ETA site . Visas received in five minutes. Big SCAM

Easy to use really great and easy to use online service. Thanks for making it a easy experience.

I felt confused by the process and was not sure if i needed a physical copy and what is the duration of the visa. I was disappointed with the process and the experience. I expected a visa for say three to six months or more.