I felt confused by the process and was not sure if i needed a physical copy and what is the duration of the visa. I was disappointed with the process and the experience. I expected a visa for say three to six months or more.

They couldn't find my passport no. I E.Mailed to say I wrote in the wrong date of arrival confusing because I leave on the 20 th and arrive I believe on the 21 St but I think it's the 22 nd in Aust. Still not sure, but I have put 22 no would of liked confirmation that it is correct.

Very quick - efficient or a rip-off? £27 for some 30 seconds work.

Scammers!!! Scammers!!!! They charged my credit card before specifying the cost (charging me 4 times more!!!) which I expected to be disclosed on the next page. I tried ti cancel but it wasn’t possible. These people are illegal, unethical & thieves!!!!!

Form ok but only asked for First name not all forenames As stated in title. Had to go back and have two of the 3 visas amended