Never taking their services Never taking their services. They were unable to bring fast results.

They couldn't find my passport no. I E.Mailed to say I wrote in the wrong date of arrival confusing because I leave on the 20 th and arrive I believe on the 21 St but I think it's the 22 nd in Aust. Still not sure, but I have put 22 no would of liked confirmation that it is correct.

late visa!!!! applied for a 15 minute visa , did not receive it after 25mins got in touch and they claimed it had been sent however once i spoke to them 32mins later they sent it "again". they did refund the rush fee however you can just apply on the immi website for free

I felt confused by the process and was not sure if i needed a physical copy and what is the duration of the visa. I was disappointed with the process and the experience. I expected a visa for say three to six months or more.

UNSATISFACTORY / NOT CLEAR WE APPLIED FOR A THE AUSTRALIAN TOURIST VISA ON LINE WITH YOU. WE DID RECEIVED YOUR REPLY TODAY SAYING APPROVED AND REFER TO NEAREST EMBASSY. BUT NO DOCUMENTS SHOWING THE VISA APPROVED!!! AND WHY WE NEED TO REFER TO THE EMBASSY? FOR ALL MY PAST VISIT APPLICATIONS NOT SIMILAR, WHAT WE RECEIVED IS AN EMAIL WITH ATTACHMENT (APPROVAL LETTER) AND WE DIRECT TO BOARD BUT OUR APPLICATION WITH YOU IS NOT CLEAR???? MY ORDER NO : 4475