They fought on fraud transactions that… They fought on fraud transactions that i disputed. eventually I won but without help I don't think I would have got a penny back

Too costly Charge was excessive. found I could have it done free after.

Scammers! Scammers! They did not show their charges until payment taken It should have been free with approx $20 admin fee but they charged £52 / $99 aud. When I complain they just said they offer extra services such as keeping a copy in case I lost it. If I lost it I would just open the attachment again from their email! Do not use them! They shouldn't be allowed to operate! I asked for a refund and they refused.

late visa!!!! applied for a 15 minute visa , did not receive it after 25mins got in touch and they claimed it had been sent however once i spoke to them 32mins later they sent it "again". they did refund the rush fee however you can just apply on the immi website for free

I felt confused by the process and was not sure if i needed a physical copy and what is the duration of the visa. I was disappointed with the process and the experience. I expected a visa for say three to six months or more.