They fought on fraud transactions that… They fought on fraud transactions that i disputed. eventually I won but without help I don't think I would have got a penny back

I felt confused by the process and was not sure if i needed a physical copy and what is the duration of the visa. I was disappointed with the process and the experience. I expected a visa for say three to six months or more.

Scammers! Scammers! They did not show their charges until payment taken It should have been free with approx $20 admin fee but they charged £52 / $99 aud. When I complain they just said they offer extra services such as keeping a copy in case I lost it. If I lost it I would just open the attachment again from their email! Do not use them! They shouldn't be allowed to operate! I asked for a refund and they refused.

Do NOT do business with this company Do NOT do business with this company. I wanted to apply for an Australian Visa BEFORE spending substantial money on airfare. Due to the COVID I reached out to this company to see if they could help. This was their CUT PASTE response. "Yes, don't worry you can apply for your visa without any problem." Oh, okay, sounds like they can help right? Nope, after I pay, they said they cannot process the visa AND they cannot refund my payment due to (their words) the "chaos." When I asked what "chaos" they were referring to - no response. Total waste of time and these people are con artists. I had to dispute the charge with my credit card company as they won't refund my payment. What kind of company says they can help and I can apply with "no issue" and when they receive my payment send an email saying they cannot process it and cannot refund my money due to "chaos." A shady one. Don't do business with these thieves.

Great service from Australian Visa Services Quick and easy, inexpensive process to obtain an Australian tourist visa. The first site to let me know I'm using an incorrect passport number....leaving off a digit. Neither of the cruise lines caught that on my online check in. Thank you for your attention to detail and your courteous reminder of the need for a correction. Sharron Hubbard, Texas