Never taking their services Never taking their services. They were unable to bring fast results.

Very quick - efficient or a rip-off? £27 for some 30 seconds work.

Scammers! Scammers! They did not show their charges until payment taken It should have been free with approx $20 admin fee but they charged £52 / $99 aud. When I complain they just said they offer extra services such as keeping a copy in case I lost it. If I lost it I would just open the attachment again from their email! Do not use them! They shouldn't be allowed to operate! I asked for a refund and they refused.

Changes to duration of tourist visa. I was not made aware of the changes to duration of the ETA. Previously it was for a total of six months within a twelve month period. The process did not alert me to the new three month duration.

Website set up to look like the… Website set up to look like the official ETA Visa Site. Charged $100 each for two Australian Visas of February 1st. A month later no visas ....no responses. Applied on Official ETA site . Visas received in five minutes. Big SCAM