Delivered, but with issues I am based in the UK. I was very late in realising I needed a visa for my xmas visit to Australia. The eVisitor visa which I applied for ended up coming through whilst I was on the flight so I really did need an ETA visa. I had read not to use websites like this one, but decided I had no option. The travel company had said got to the desk at the airport prior to flying and they would sort the ETA visa there and then. But I was panicking and didn't want to take the risk. I decided to try one. I read up on trust pilot and picked this one. I paid for the second tier expedited 2 hour application. It was actually submitted to the gov in Australia until just over 3 hours. I received an email telling me it was delayed, but have never received the 2 hour rush money back. Eventually 15 hours later I got an email saying I had the ETA visa. During this time I had called all of the available numbers on the site to talk to someone. But no one ever picked up. I also tried numerous times to talk to the chat bots (there is no way they are real people) but they all just dried up on me. What is most annoying though is that my visa was granted almost straight away by the Australian gov but this site just delays telling you this. As the title says, I did get my visa, but the speed was as advertised and communications are virtually non existent.

Very quick - efficient or a rip-off? £27 for some 30 seconds work.

Website set up to look like the… Website set up to look like the official ETA Visa Site. Charged $100 each for two Australian Visas of February 1st. A month later no visas ....no responses. Applied on Official ETA site . Visas received in five minutes. Big SCAM

Too costly Charge was excessive. found I could have it done free after.

UNSATISFACTORY / NOT CLEAR WE APPLIED FOR A THE AUSTRALIAN TOURIST VISA ON LINE WITH YOU. WE DID RECEIVED YOUR REPLY TODAY SAYING APPROVED AND REFER TO NEAREST EMBASSY. BUT NO DOCUMENTS SHOWING THE VISA APPROVED!!! AND WHY WE NEED TO REFER TO THE EMBASSY? FOR ALL MY PAST VISIT APPLICATIONS NOT SIMILAR, WHAT WE RECEIVED IS AN EMAIL WITH ATTACHMENT (APPROVAL LETTER) AND WE DIRECT TO BOARD BUT OUR APPLICATION WITH YOU IS NOT CLEAR???? MY ORDER NO : 4475