Changes to duration of tourist visa. I was not made aware of the changes to duration of the ETA. Previously it was for a total of six months within a twelve month period. The process did not alert me to the new three month duration.

Easy to use really great and easy to use online service. Thanks for making it a easy experience.

Very quick - efficient or a rip-off? £27 for some 30 seconds work.

Fast but a rip-off Your website is misleading; it says that applying direct via the Australian government website attracts no service fee but it does not say that the visa itself is free to British nationals.(My son got his for nothing) You say you charge no service fee either, so how come my visa cost £9.45??

They fought on fraud transactions that… They fought on fraud transactions that i disputed. eventually I won but without help I don't think I would have got a penny back