Form ok but only asked for First name not all forenames As stated in title. Had to go back and have two of the 3 visas amended

Too costly Charge was excessive. found I could have it done free after.

Great service from Australian Visa Services Quick and easy, inexpensive process to obtain an Australian tourist visa. The first site to let me know I'm using an incorrect passport number....leaving off a digit. Neither of the cruise lines caught that on my online check in. Thank you for your attention to detail and your courteous reminder of the need for a correction. Sharron Hubbard, Texas

Visitor Visa Application dated 13 July 2015 I'm impressed with the speed my VISA application has been processed - within one working day, thank you! I only wished my permanent visa application dated 12 April 2012 would be handled that way, too. I was surprised, however, about the fee of 60 $. As far as I remember, the visitor visas 2012 for my spouse and myself were free of charge.

Delivered, but with issues I am based in the UK. I was very late in realising I needed a visa for my xmas visit to Australia. The eVisitor visa which I applied for ended up coming through whilst I was on the flight so I really did need an ETA visa. I had read not to use websites like this one, but decided I had no option. The travel company had said got to the desk at the airport prior to flying and they would sort the ETA visa there and then. But I was panicking and didn't want to take the risk. I decided to try one. I read up on trust pilot and picked this one. I paid for the second tier expedited 2 hour application. It was actually submitted to the gov in Australia until just over 3 hours. I received an email telling me it was delayed, but have never received the 2 hour rush money back. Eventually 15 hours later I got an email saying I had the ETA visa. During this time I had called all of the available numbers on the site to talk to someone. But no one ever picked up. I also tried numerous times to talk to the chat bots (there is no way they are real people) but they all just dried up on me. What is most annoying though is that my visa was granted almost straight away by the Australian gov but this site just delays telling you this. As the title says, I did get my visa, but the speed was as advertised and communications are virtually non existent.