The company was issued money by the… The company was issued money by the hotel to give to me in form of a refund secondary to me having problems with my room. Although the company accepted the hotel’s funds, they are still refusing to issue my refund! Although the hotel was booked through Super.com, the reservation ID number and confirmation of the refund issued by the hotel is under Expedia. I have spoken with them multiple times and have since been waiting for Expedia to refund the money. I was provided a non-working number to a company to call for follow up. I contacted Expedia again today and they stated that they issued the refund to Peak Point Global. The company is in Istanbul. Of course, I'm unable to call them. When I spoke with the extremely rude Expedia representative, David who at one point stated, "since you can't read..." I asked for a supervisor. He refused to transfer me to a supervisor, but instead insisted on telling me what the supervisor would say. David transferred me to the Istanbul company. Of course they were unable to take my call. I researched them and they are being reviewed as a scam by other customers. What kind of scam is this company running? I am waiting on almost $100.00 and I want it back on my card today!!!

Won't issue refund and rude. Had to rebook an international flight for a later date and was told I would be refunded a portion of the fare since it was lower. That was 03-27, it's now 04-28 and I am still being given a variety of excuses as to why I haven't received a refund back. Also being blatantly lied to about the refund being told that it was "reissued" when you can literally scroll up and see the chat logs. I told the customer service agent that's not what I was told and he ended the chat. Will NEVER use Expedia again.

The after service support was terrible The after service support was terrible. My booking came with breakfast but was told by the hotel, it was not. Contacted the support team to clarify on the booking. No action from Expedia. The chat kept on assigning from one customer service officer to another... At the end of it, no conclusion and no action to solve the booking problem.

RIP OFF OF THE CENTURY RIP OFF OF THE CENTURY I purchased hotel accommodation for 3 nights in NZ with NZ credit card and charged $147 of expedia fees for booking through them. It was showing as a NZ site with NZ dollars but they charge tax and fees on top of the advertised price that states includes taxes and fees. They were argumentative on the chat box, can't get an anwere out of anybody, it goes around in circles, and finally I found out that the tax he said I was being charged was just their fee. That was not mentioned anywhere prior. They don't have a phone number to call and the callers don't speak good English especially for a NZ site. DO NOT DEAL WITH THEM. GO TO THE HOTEL WEBSITE TO BOOK.

It's terrible to book a hotel with… It's terrible to book a hotel with Expedia, they charge half of your stay in advance and take 100 CAD as a deposit without having arrived. I will definitely not use Expadia again at all.