RIP OFF OF THE CENTURY RIP OFF OF THE CENTURY I purchased hotel accommodation for 3 nights in NZ with NZ credit card and charged $147 of expedia fees for booking through them. It was showing as a NZ site with NZ dollars but they charge tax and fees on top of the advertised price that states includes taxes and fees. They were argumentative on the chat box, can't get an anwere out of anybody, it goes around in circles, and finally I found out that the tax he said I was being charged was just their fee. That was not mentioned anywhere prior. They don't have a phone number to call and the callers don't speak good English especially for a NZ site. DO NOT DEAL WITH THEM. GO TO THE HOTEL WEBSITE TO BOOK.

Expedia only booked one room for us and… Expedia only booked one room for us and we paid for 2. The couple traveling with us had to pay for their room. Expedia refuses to refund our $150, saying the other couple was a no show. The motel manager told us this is not unusual for Expedia. I believe this is an illegal scheme. I will be contacting that motel again and get lists of these incidents and will file appropriate action. DO NOT USE EXPEDIA OR EXPECT TO GET RIPPED OFF.

It's terrible to book a hotel with… It's terrible to book a hotel with Expedia, they charge half of your stay in advance and take 100 CAD as a deposit without having arrived. I will definitely not use Expadia again at all.

Nonexistent customer service Nonexistent customer service. You write and they do not respond. Do not buy any of the travel insurance because you will send them the request for a refund and they will not even respond. The site is only good if everything goes as planned. IF not, you are on your own.

Update This is an update to a review of Expedia. The incident happened March 23,2024. Planned trip to Copenhagen,missed first flight was willing to pay to get to second flight to Boston to continue on and mitigate loss but Expedia cancelled second flight, hotel and return flights. Expedia quoted a policy that doesn’t exist. I contacted Better Business Bureau and my credit card company and was able to get some satisfaction. I had to fight to get what should have been a no brainer. Expedia was okay with taking $2600.00 and stringing me along with the customer service dibacle. I’m happy principle and fair business practices won.