We booked a return flight with Expedia We booked a return flight with carry-ons included, only to find when we checked in that we had to pay an extra $47 per person for CARRY-ONS. This caused us undue stress the night before our flight. We learned from friends that Expedia tends to do this with return flights. Expedia must ensure itineraries include these details and avoid hiding them in indiscriminate screens while we are booking online. Last booking vis Expedia for us.

Be very careful when booking with Expedia We searched for flights using cheapflights.co.uk (also a company to avoid), we specifically selected checked luggage in the search engine. We it was transferred to Expedia to make the booking, the checked luggage was left out and we did not notice. We made the booking and were sent confirmation from the airline of the booking where we noticed the missing checked baggage option. We contacted Expedia and they were not interested in rectifying the error and we are now expected to may nearly £600 to add checked baggage. Be careful when using Expedia.

REFUNDS NOT AVAILABLE It could start by being truthful about booking. I had to cancel a room reservation. They told me in an email that the hotel would not return my payment-called Hotel.Their GM explained that they do nut return payment through a third party like Expedia. I explained my situation to her and she was willing to return 50% of my deposit and to call Expedia and tell them that and call her. I tried calling-that didn't work -email either. What a SCAM

Expedia is an offshore and ignores UK consumer rights Expedia is misrepresented as a UK company but refused to give a UK address for complaints or service of legal papers. They know they are defrauding customers a just cheat at every opportunity.Avoid, their chat service is robotic they just take your money and ignore your rights

Update This is an update to a review of Expedia. The incident happened March 23,2024. Planned trip to Copenhagen,missed first flight was willing to pay to get to second flight to Boston to continue on and mitigate loss but Expedia cancelled second flight, hotel and return flights. Expedia quoted a policy that doesn’t exist. I contacted Better Business Bureau and my credit card company and was able to get some satisfaction. I had to fight to get what should have been a no brainer. Expedia was okay with taking $2600.00 and stringing me along with the customer service dibacle. I’m happy principle and fair business practices won.