Update This is an update to a review of Expedia. The incident happened March 23,2024. Planned trip to Copenhagen,missed first flight was willing to pay to get to second flight to Boston to continue on and mitigate loss but Expedia cancelled second flight, hotel and return flights. Expedia quoted a policy that doesn’t exist. I contacted Better Business Bureau and my credit card company and was able to get some satisfaction. I had to fight to get what should have been a no brainer. Expedia was okay with taking $2600.00 and stringing me along with the customer service dibacle. I’m happy principle and fair business practices won.

REFUNDS NOT AVAILABLE It could start by being truthful about booking. I had to cancel a room reservation. They told me in an email that the hotel would not return my payment-called Hotel.Their GM explained that they do nut return payment through a third party like Expedia. I explained my situation to her and she was willing to return 50% of my deposit and to call Expedia and tell them that and call her. I tried calling-that didn't work -email either. What a SCAM

Charged a completely different price Charged a completely different price at checkout and didn't notify me of the price change until after the card was charged. Would not provide any sort of refund or credit. BUYER BEWARE

Nonexistent customer service Nonexistent customer service. You write and they do not respond. Do not buy any of the travel insurance because you will send them the request for a refund and they will not even respond. The site is only good if everything goes as planned. IF not, you are on your own.

The company was issued money by the… The company was issued money by the hotel to give to me in form of a refund secondary to me having problems with my room. Although the company accepted the hotel’s funds, they are still refusing to issue my refund! Although the hotel was booked through Super.com, the reservation ID number and confirmation of the refund issued by the hotel is under Expedia. I have spoken with them multiple times and have since been waiting for Expedia to refund the money. I was provided a non-working number to a company to call for follow up. I contacted Expedia again today and they stated that they issued the refund to Peak Point Global. The company is in Istanbul. Of course, I'm unable to call them. When I spoke with the extremely rude Expedia representative, David who at one point stated, "since you can't read..." I asked for a supervisor. He refused to transfer me to a supervisor, but instead insisted on telling me what the supervisor would say. David transferred me to the Istanbul company. Of course they were unable to take my call. I researched them and they are being reviewed as a scam by other customers. What kind of scam is this company running? I am waiting on almost $100.00 and I want it back on my card today!!!