EXPEDIA SCAMMED ME 400$ !!!! I booked an hotel room and 3 days later Expedia decided to cancel my reservation and issue me a refund. I never asked for a refund they did that randomly without anyone asking them to cancel. I called their number to speak with a customer service agent and i was asking him to let me do the reservation again and pay the same price (3 days later the hotel was now 400$ more expansive than it was when i booked it ). Result of this experience i now have to pay 1100$ instead of 660$ !! Finally, their customer service is delocated in Africa, so the only support i had was a random guy that didn't even know how to do his job and the only thing he did was to tell me to book again and pay the new price

Nonexistent customer service Nonexistent customer service. You write and they do not respond. Do not buy any of the travel insurance because you will send them the request for a refund and they will not even respond. The site is only good if everything goes as planned. IF not, you are on your own.

Won't issue refund and rude. Had to rebook an international flight for a later date and was told I would be refunded a portion of the fare since it was lower. That was 03-27, it's now 04-28 and I am still being given a variety of excuses as to why I haven't received a refund back. Also being blatantly lied to about the refund being told that it was "reissued" when you can literally scroll up and see the chat logs. I told the customer service agent that's not what I was told and he ended the chat. Will NEVER use Expedia again.

Be very careful when booking with Expedia We searched for flights using cheapflights.co.uk (also a company to avoid), we specifically selected checked luggage in the search engine. We it was transferred to Expedia to make the booking, the checked luggage was left out and we did not notice. We made the booking and were sent confirmation from the airline of the booking where we noticed the missing checked baggage option. We contacted Expedia and they were not interested in rectifying the error and we are now expected to may nearly £600 to add checked baggage. Be careful when using Expedia.

Update This is an update to a review of Expedia. The incident happened March 23,2024. Planned trip to Copenhagen,missed first flight was willing to pay to get to second flight to Boston to continue on and mitigate loss but Expedia cancelled second flight, hotel and return flights. Expedia quoted a policy that doesn’t exist. I contacted Better Business Bureau and my credit card company and was able to get some satisfaction. I had to fight to get what should have been a no brainer. Expedia was okay with taking $2600.00 and stringing me along with the customer service dibacle. I’m happy principle and fair business practices won.