Horrible Customer Service Horrible Customer Service. Never try to rebook a flight with them. Spent 3hrs+ & they couldn't easily change my flight itinerary or refund me. STAY AWAY IF YOU HAVE TO MAKE CHANGES TO YOUR TRAVEL PLAN.

Won't issue refund and rude. Had to rebook an international flight for a later date and was told I would be refunded a portion of the fare since it was lower. That was 03-27, it's now 04-28 and I am still being given a variety of excuses as to why I haven't received a refund back. Also being blatantly lied to about the refund being told that it was "reissued" when you can literally scroll up and see the chat logs. I told the customer service agent that's not what I was told and he ended the chat. Will NEVER use Expedia again.

The company was issued money by the… The company was issued money by the hotel to give to me in form of a refund secondary to me having problems with my room. Although the company accepted the hotel’s funds, they are still refusing to issue my refund! Although the hotel was booked through Super.com, the reservation ID number and confirmation of the refund issued by the hotel is under Expedia. I have spoken with them multiple times and have since been waiting for Expedia to refund the money. I was provided a non-working number to a company to call for follow up. I contacted Expedia again today and they stated that they issued the refund to Peak Point Global. The company is in Istanbul. Of course, I'm unable to call them. When I spoke with the extremely rude Expedia representative, David who at one point stated, "since you can't read..." I asked for a supervisor. He refused to transfer me to a supervisor, but instead insisted on telling me what the supervisor would say. David transferred me to the Istanbul company. Of course they were unable to take my call. I researched them and they are being reviewed as a scam by other customers. What kind of scam is this company running? I am waiting on almost $100.00 and I want it back on my card today!!!

Expedia is an offshore and ignores UK consumer rights Expedia is misrepresented as a UK company but refused to give a UK address for complaints or service of legal papers. They know they are defrauding customers a just cheat at every opportunity.Avoid, their chat service is robotic they just take your money and ignore your rights

REFUNDS NOT AVAILABLE It could start by being truthful about booking. I had to cancel a room reservation. They told me in an email that the hotel would not return my payment-called Hotel.Their GM explained that they do nut return payment through a third party like Expedia. I explained my situation to her and she was willing to return 50% of my deposit and to call Expedia and tell them that and call her. I tried calling-that didn't work -email either. What a SCAM