Jetstar

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1.20
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

0.00%

1

95.00%
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Alan Keen
AU

Don’t fly with jetstar You I fly overseas almost once or twice a month. Therefore I have experience of flying with a lot of airlines. Jetstar is the worst. Every other one of their flights is delayed. In checking carry on bags they are terrible. They don’t allow even 1kg extra.

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kay robinson
AU

After 8pm and they’ve cancelled my sister’s flight so late and she’s very disabled! My sister is very disabled. Jetstar have just cancelled her flight from Melbourne to Sydney when she was already at the departure gate. It’s after 8pm, very late but most importantly, my sister uses a walker and can hardly walk. Jetstar better look after her or I’m contacting a current affair.

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Neero
AU

Worse flight Worse flight, they harass cutomers, 7 kg hand bag couting with laptop, if over 200gm they charge extra massive $$, they weight just at gate of bording and charge you massive amount. they also target customers with skin colours and do racist bahavoir. Melbourn airport having worse staff, they dont speak u with reaperct. they treat customers like one object. on 12/4/24 flight 776 8:10 pm they charge most customerr for over weight of 200 to 500gm on 7kg. this is how they make money, beggar flight owner.if over 200 gm weight of your medical items stil they not allowed, they dont care throw in bin or pay money. at this flight one old lady staff did this, she is carring weight machine to do. never ever chose this flight. their staff r thinking they are kings and queens and rest of are alians. 0 start of 5, worse than ever. dont chose it. all r doing by owner instruction. Heee owner if u need money for ur food let us know happy to donate, but you need to be human, by doing those you will be going down, one day ur flight comany will be bankcurpt i am sure,

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Ririka
AU

If I could give 0 stars If I could give 0 stars, I would. It is a terrible airline; the only thing on their mind is how to charge you more before you fly. They charged us AUD150 for a light carryon pram without providing any invoice afterward and threatened us, saying they would unload all luggage if we complained further. While you can't expect 5-star customer service from a budget airline, this is way too much to endure. The ground staff are very rude at Adelaide Airport, giving you the worst experience before a holiday. Never ever again!!

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Vital Durand Gregoire
LU

To avoid at all costs as you will lose… To avoid at all costs as you will lose a lot flying with them. Those are just thieves. We first had a plane where they cancelled our boarding due to overbooking, thing they hid until the boarding, and then on the next day, the company refused to operate the flight, claiming that the crew was tired. Now they refuse to refund our plane tickets and the hotel room after having ruined our vacations! We won’t let it go and will liaise with the government to claim our due and to ensure those practices cease! Booking Reference: PRIQRH Stephanie Tully, your place is in front of Judge.

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