Delayed 3 times Delayed 3 times. Refreshment voucher offered $8 AUD. Will buy very little in an airport. To get the voucher you have to exit departures and go to check-in counters and then pass through security checks all over again. My advice, use this airline only if you have no affordable alternative.

We will not take JETSTAR again ever I purchased a return ticket through Jetstar for my daughter back in December 2023. I paid extra dollars for an exit row seating for extra comfort. My daughter was 15 years old then. When I paid the extra money for the comfort seating, Jetstar collected the money with no hesitation. When my daughter got to the airport, Jetstar stopped her from using the exit row seating, claiming she was not allowed to take the exit row because she was younger than 16 years old. The staff at the airport said this amount of extra payment will be credited back to us. It didn't happen in a month time, so I rang them, it then became a drama. Call centre staff used English with strong accent, it was very difficult to communicate with them in an efficient way, they simply didn't care. We have never received the refund up to today. Our decision - we will never use Jetstar again. Very dishonest and disrespectful.

Bunch of sharks Business trip to Wellington from Christchurch, flew AIR NZ up to wellington which was fantastic. Went to leave wellington and yes the bag limit is 7kgs but my bag was 9kg and got pinged with a $75 excess baggage fee. Bunh of sharks, do not fly Jetstar. Air NZ is not that much more and the experience is 100% better. They will be weighing the passengers next!! Never again jetstar

Hey Ty from Jetstar Hey Ty from Jetstar, maybe take the dick out of your mouth and stop talking so fast so we can understand what you are saying you big fairy.

Jestar...the joke is on you If you have any requirement to get to anywhere on time DO NOT book with jetstar. 12pl flight miraculously delayed for 3hrs & 15minutes, announced 30 minutes before boarding. They did not update the flight details so no one knew what was going on. Then they rush to board us at 1445 only to tell us we have to sit airside for another 2hrs! They lie, blame engineering issues & offer no compensation to travelers. Nothing but a bunch of thief mongering thugs. Sorrowful excuse of an airline. Go elsewhere if you can. Only flight delayed in all of Adelaide airport. Good one