Charles W.
GBTerrible customer service We had to re-schedule a trip and after two month can not get our refund. All customer service will do is send an email saying it will be refunded in 7-10 days. Sixty (60) later no refund. Impossible to reach anyone who can actually help you. Terrible company do not trust them with your travel plans.
Sucker
GBThis is a total scam This is a total scam. Ordered tickets in April have been in contact with the company several times being told my tickets would be here in a week 2 weeks 2 days. Finally called the airline company to find I didn't even have tickets. Then I get an email from them today stating after numerous calls and attempts to reach you and not doing so we are canceling your tickets.Total scam stay away!
kristian morton
GBI cant give manage to give this place a… I cant give manage to give this place a zero star, so it gets a 1 star. HORRIBLE SERVICE, they continue to hang up on me, refuse to let me speak to their manager, told me I’ll be given my refund in 3 days from my original phone call now I’m being told it will take a month. HORRIBLE PEOPLE TO DEAL WITH, constant beating around the bush. JUST GIVE ME MY MONEY!!
Kris S
GBSTAY AWAY FROM THIS COMPANY!!!!! If it was an option, I wouldn’t even select a star! If it were possible they’d get negative five stars! I have been requesting a refund for MONTHS, I mean literally months!!!! The process was started March 26th and here it is today, September 8th and still no refund. I have emailed several times. I have called even more times, like 25 times and each time I’m told something totally different! I’ve been told I need to email other addresses with no response! I would NEVER EVER recommend them! Save yourself the hassle and just look for the next business who actually cares about customers!
Sharon Rose
GBLike many other reviews on here I… Like many other reviews on here I purchased the ticket, received an email with a booking number telling me they would send me the e-ticket when the payment was processed. $643 was debited from my account and when I woke up this afternoon still no e-ticket I have called and I have emailed nothing no response I have had to call my bank and cancel my card and report them as fraudulent,,, now I am now 1800 miles away from home with no debit card. The bank is sending me another one to my home address 1800 miles away in 7 to 10 business days,,, LESSON LEARNED!! #FURIOUS