This place is a total scam This place is a total scam, I booked my flight, 3 days before I had to cancel due to covid, the told me I would get a full refund, 2 months later, no refund, no answer the phones, American airlines doesn't even have me in there system!!! STAY AWAY

I cant give manage to give this place a… I cant give manage to give this place a zero star, so it gets a 1 star. HORRIBLE SERVICE, they continue to hang up on me, refuse to let me speak to their manager, told me I’ll be given my refund in 3 days from my original phone call now I’m being told it will take a month. HORRIBLE PEOPLE TO DEAL WITH, constant beating around the bush. JUST GIVE ME MY MONEY!!

Bait and swith Bait and switch, paid for two round trip tickets approximately $500, found out you have to pay additional for carry on baggage, check in baggage, cost for seat and airport costs and taxes. It cost me an additional 249 dollar each way (almost $500) RIP OFF…

Terrible customer service We had to re-schedule a trip and after two month can not get our refund. All customer service will do is send an email saying it will be refunded in 7-10 days. Sixty (60) later no refund. Impossible to reach anyone who can actually help you. Terrible company do not trust them with your travel plans.

Emailed was sent back no address by… Emailed was sent back no address by that name. No one answering phone left a message first time. Second third and fourth time number would not even connect. Attorney General needs to investigate. Total scam.