My money for a canceled trip was never… My money for a canceled trip was never refunded to my credit card and I saw where I was charged in my bank account by Alaska Air for the trip. Alaska Air could not refund me because the charge produced by New Travel Trip did contain the correct information like ticket # or booking confirmation. Don’t trust this company with your travel plans!

STAY AWAY FROM THIS COMPANY!!!!! If it was an option, I wouldn’t even select a star! If it were possible they’d get negative five stars! I have been requesting a refund for MONTHS, I mean literally months!!!! The process was started March 26th and here it is today, September 8th and still no refund. I have emailed several times. I have called even more times, like 25 times and each time I’m told something totally different! I’ve been told I need to email other addresses with no response! I would NEVER EVER recommend them! Save yourself the hassle and just look for the next business who actually cares about customers!

Booked tickets in February Booked tickets in February, they charged my credit card, I was never informed either by email or my telephone that flight was approved or disapproved, checked with them a weekbefore the flight in May looking for-my etickets, they said that price on tickets went up, they tried to contact me, but I never responded, which is not true verified by my call logs and email logs including spam. Bottom line I have no tickets! Do yourself a favor and avoid these guys, you can get the same price tickets working directly with Airlines!

Scam I purchased what I thought was two tickets. After not receiving my confirmation number and e-ticket as they had said, I started to investigate. United airlines said the tickets were purchased and then refunded. Therefore they scammed my money and never notified me I had no tickets. Good thing I found out before going to the airport to find out I had no flight. DO NOT USE this company. It's a SCAM!!!

This place is a total scam This place is a total scam, I booked my flight, 3 days before I had to cancel due to covid, the told me I would get a full refund, 2 months later, no refund, no answer the phones, American airlines doesn't even have me in there system!!! STAY AWAY