Karen Guinn
GBMy money for a canceled trip was never… My money for a canceled trip was never refunded to my credit card and I saw where I was charged in my bank account by Alaska Air for the trip. Alaska Air could not refund me because the charge produced by New Travel Trip did contain the correct information like ticket # or booking confirmation. Don’t trust this company with your travel plans!
JustAnswer Customer
GBScam I purchased what I thought was two tickets. After not receiving my confirmation number and e-ticket as they had said, I started to investigate. United airlines said the tickets were purchased and then refunded. Therefore they scammed my money and never notified me I had no tickets. Good thing I found out before going to the airport to find out I had no flight. DO NOT USE this company. It's a SCAM!!!
Ladd Leasia
GBBooked a flight with them June 23rd Booked a flight with them June 23rd, 2021, 2 economy seats.paid.no e-ticket recieved. had to cancel after 1 day to land at another location. Wrote an email to them requesting refund. They said it would be two billing cycles. After emailing them two more times and calling them 6x, we finally talked to a supervisor who said our refund would be redeposited in our account in 24 hours.july 20, 2021. That is exactly what happened. We were lucky to get our money back. I will never book through this place again. We booked and purchased new tickets through the airline themselves and received tickets within seconds after purchased.
Jason Reser
GBThis place is a total scam This place is a total scam, I booked my flight, 3 days before I had to cancel due to covid, the told me I would get a full refund, 2 months later, no refund, no answer the phones, American airlines doesn't even have me in there system!!! STAY AWAY
Sharon Rose
GBLike many other reviews on here I… Like many other reviews on here I purchased the ticket, received an email with a booking number telling me they would send me the e-ticket when the payment was processed. $643 was debited from my account and when I woke up this afternoon still no e-ticket I have called and I have emailed nothing no response I have had to call my bank and cancel my card and report them as fraudulent,,, now I am now 1800 miles away from home with no debit card. The bank is sending me another one to my home address 1800 miles away in 7 to 10 business days,,, LESSON LEARNED!! #FURIOUS