This place is a total scam This place is a total scam, I booked my flight, 3 days before I had to cancel due to covid, the told me I would get a full refund, 2 months later, no refund, no answer the phones, American airlines doesn't even have me in there system!!! STAY AWAY

Scam I purchased what I thought was two tickets. After not receiving my confirmation number and e-ticket as they had said, I started to investigate. United airlines said the tickets were purchased and then refunded. Therefore they scammed my money and never notified me I had no tickets. Good thing I found out before going to the airport to find out I had no flight. DO NOT USE this company. It's a SCAM!!!

My money for a canceled trip was never… My money for a canceled trip was never refunded to my credit card and I saw where I was charged in my bank account by Alaska Air for the trip. Alaska Air could not refund me because the charge produced by New Travel Trip did contain the correct information like ticket # or booking confirmation. Don’t trust this company with your travel plans!

Bait and swith Bait and switch, paid for two round trip tickets approximately $500, found out you have to pay additional for carry on baggage, check in baggage, cost for seat and airport costs and taxes. It cost me an additional 249 dollar each way (almost $500) RIP OFF…

useless totally fake website! do not waste time. booked month and a half in advance and no ticket was available.... tried calling and no one could help. Kept getting put on hold and literally it was just them sitting there "silent" but could still hear noise in background. after several attempts they stated flight couldnt be booked and was therefore a cancelled transaction. luckily no money was lost but i can see some have lost money. please use different agency.