4 Star I thoroughly enjoyed my stay at Ramada. The employees made me feel right at home. The room was very clean as well as the facilities - pool , sauna.. Making the reservations was quick & easy to do. I appreciate the wonderful experience to help me relax & enjoy my vacation. Thank you. God bless you all. Diane

When travel restrictions were placed by… When travel restrictions were placed by the president, I spent 8 hours trying to reach our during which I was disconnected multiple times. You response was totally inadequate. I ws not looking to get a refund but merely use the travel waiver that united airlines was offering to reschedule within the next year.... You should have been there to help. My booking # is 66643618. I expect you to make good on your failure in you handling of this situation

No way to contact customer service, steals money I have been charged random amounts of approximately $80 from Cheapoair on my credit card on three occasions after buying my ticket, and one of these charges was nine days after buying my ticket. I have no idea why. I tried to contact Cheapoair's customer service phone number, and after 50 minutes I was connected to someone who was terrible and made it very clear that he just couldn't be bothered to help, so he said he would transfer me to another department. I asked him whether I'd be put on hold again and he said no, but I was put on hold for another 20 minutes before the line hung up. Don't trust Cheapoair.

Bought a ticket, hidden fees, and cancelation cost me $ 58 I just purchased an airline ticket for $ 887.89 and I had a previous bad experience with cheapoair, so I got the $ 14.95 free cancelation insurance. Long story short, Cheapair didn't acknowledge the insurance for Free cancelation and they discounted me $ 58.90, a total rip off and I had to wait almost 1 hour for customer service. The chat on Cheapoair's website is not helpful at all, they referred you to an email and the phone number.

I have asked for my refund but every… I have requested for my refund but every time I check booking status, it still in "active". it is to slow to get my refund and I don't know if Cheapoair procedure any actions to help customer get refunding. The only answer I get is "We will notify you once airline accept it". The auto assistant service shows the passengers name and city/date change for my booking, but after waiting 2hours for Agent supports, the answer is : "Yes sure but airline will not get changed and passenger will remain same." It was just time consuming to wait customer support service. No any helpfull.