I would love to give less than one… I would love to give less than one star. I tried to purchase a ticket for august 17th and i received a message that the ticket is not available for that particular date and my card will not be charged, right after that they booked a ticket for August 16th without my authorization and i am still disputing with my credit card company. My Plan is to take them to small claims court. Next i rather pay more and go somewhere else.

They did not inform any Covid test They did not inform any Covid test. My dad who turn 70th transferred SF from Toronto. Asiana Airline asked Covid test that Cheapoair did not asking or any comments. He missed the flight and stay over night inside airport. Next day he took a test and gave to Asiana Airline but they can't take him because Cheapoair did not doing anything for his reschedule. My brother and I called more than 20 times to customers service center but they keep saying 'please hold we will connect our supervisor or please hold for team discussion.' After 1 hour holding suddenly disconnected the phone. My dad is still in airport more than 4 days now. He feels weakness and not safely without any care. How can Cheapoair care their customer like it. We paying over 2500 USD for ticket.

If I could give zero stars I would If I could give zero stars I would. I’m still kicking myself for buying through this company without reviewing them first. My tickets got cancelled because of Covid and they wouldn’t refund me! The stipulations on my flight credits are ridiculous. They’re basically stealing $1200 from me which I need because I’m poor, which is why I bought from them in the first place. Do not buy through this company.

didn't expect an internatioal company rips me off with travel insurance and covid 19 cancellations, CheapOair did not refund me neither gave me a credit for another ticket. it has been over a year since I bought the ticket , I made international calls, a chat, and wrote e.mails with no use it was so draining every time I had to explain to a new different agent. even when they call they hang up even before I answer and then send me an e.mail that they called a very bad experience. Nawal El Husseini.

CheapOAir is absolutely horrible Update on my CheapOAir experience: CheapOAir continually refused to give us a refund when our flights were cancelled due to COVID. They said we could get partial credit that had to be used by December 2020. (Hah!) After months of frustrating communication, you know what finally worked in getting a refund? Filling out a complaint form with the U.S. Dept of Transportation. On the same day we got an email from the dept. saying that they ask companies who have had complaints filed against them to resolve the problem, CheapOAir contacted us and said we would be getting a refund!