I would love to give less than one… I would love to give less than one star. I tried to purchase a ticket for august 17th and i received a message that the ticket is not available for that particular date and my card will not be charged, right after that they booked a ticket for August 16th without my authorization and i am still disputing with my credit card company. My Plan is to take them to small claims court. Next i rather pay more and go somewhere else.

Bought a ticket, hidden fees, and cancelation cost me $ 58 I just purchased an airline ticket for $ 887.89 and I had a previous bad experience with cheapoair, so I got the $ 14.95 free cancelation insurance. Long story short, Cheapair didn't acknowledge the insurance for Free cancelation and they discounted me $ 58.90, a total rip off and I had to wait almost 1 hour for customer service. The chat on Cheapoair's website is not helpful at all, they referred you to an email and the phone number.

I have asked for my refund but every… I have requested for my refund but every time I check booking status, it still in "active". it is to slow to get my refund and I don't know if Cheapoair procedure any actions to help customer get refunding. The only answer I get is "We will notify you once airline accept it". The auto assistant service shows the passengers name and city/date change for my booking, but after waiting 2hours for Agent supports, the answer is : "Yes sure but airline will not get changed and passenger will remain same." It was just time consuming to wait customer support service. No any helpfull.

didn't expect an internatioal company rips me off with travel insurance and covid 19 cancellations, CheapOair did not refund me neither gave me a credit for another ticket. it has been over a year since I bought the ticket , I made international calls, a chat, and wrote e.mails with no use it was so draining every time I had to explain to a new different agent. even when they call they hang up even before I answer and then send me an e.mail that they called a very bad experience. Nawal El Husseini.

Troubles with refund This company has honestly had my family and I go through more stress than the corona virus itself. After 3 weeks of calling and being put on hold for 2 hours we still can’t get a hold of anyone for our refund. My grandma and I were supposed to fly to Paris April 3rd but due to the virus it all got cancelled with Norwegian. Since I purchased my tickets with cheapoair it’s been a hassle. After all this work I definitely won’t buy tickets from them anymore as they totally lost a customer due to them being so unprofessional with us customers.