Stay Away From Cheap-O-Stay! Booked a motel stay with Cheap-O-Stay & paid via credit card. Upon checking out of motel, receipt was for $20.00 LESS than what I had paid Cheap-O-Stay. WTF? Called Cheap-O-Stay, got ahold of poor English speaking "Customer Service Professional" in some god-forsaken land... (what a joke.....). Never received an explaination after being placed on hold for over an hour. Finally wasted enough time & gave up. Credit card company stated they believe extra $20.00 was for their commission of the sale....???? STAY AWAY FROM CHEAP-O-STAY!!

Don't deserve even one star Don't deserve even one star. The other bad reviews are true-they are no good. I was booking a flight, but at the page before final payment, I checked reviews of the airline and decided to go with another. I tried go go back from the page but it froze like it was intentional. I waited about 5 minutes but the page only wanted to go to final payment. I closed it out not worried because I did not finalize payment. However, they pushed the payment through themselves and after run-around after another, they reimbursed it minus-$150.00 fee. Can you believe it-they charge me $150 for their scam. NEVER EVER use them!

4 Star I thoroughly enjoyed my stay at Ramada. The employees made me feel right at home. The room was very clean as well as the facilities - pool , sauna.. Making the reservations was quick & easy to do. I appreciate the wonderful experience to help me relax & enjoy my vacation. Thank you. God bless you all. Diane

Coronavirus Coronavirus, yeah I get it. I've spent 10 hours in the past two days trying to get through to customer service, online, via chat, sent emails, spent most of those 10 hours on automated hold with ZERO response! International flight coming up in less than 24 hours and it is pretty apparent that they are either not staffed or have extremely poor service. Spending $8.4k for 7 tickets to Mexico and the customer service is absolutely abhorrent.

I have asked for my refund but every… I have requested for my refund but every time I check booking status, it still in "active". it is to slow to get my refund and I don't know if Cheapoair procedure any actions to help customer get refunding. The only answer I get is "We will notify you once airline accept it". The auto assistant service shows the passengers name and city/date change for my booking, but after waiting 2hours for Agent supports, the answer is : "Yes sure but airline will not get changed and passenger will remain same." It was just time consuming to wait customer support service. No any helpfull.