Don’t use them Don’t use them, it’s easy to book, but support is terrible. I was stranded in the Philippines, since my flight was canceled through China! I bought their useless insurance, I got my original half of the round trip refunded and had to pay out if pocket almost triple for a rebook. Then I just went through the same thing booking and receiving a call do I want the real insurance. I was so upset,I trued to cancel within two hours what a joke, don’t bother. Take your money to a casino

Don't deserve even one star Don't deserve even one star. The other bad reviews are true-they are no good. I was booking a flight, but at the page before final payment, I checked reviews of the airline and decided to go with another. I tried go go back from the page but it froze like it was intentional. I waited about 5 minutes but the page only wanted to go to final payment. I closed it out not worried because I did not finalize payment. However, they pushed the payment through themselves and after run-around after another, they reimbursed it minus-$150.00 fee. Can you believe it-they charge me $150 for their scam. NEVER EVER use them!

Terrible customer service Terrible customer service. I ordered a round trip and paid A LOT of money. I find out the return destination was different from where I travelled from. When I called them to adjust it, they told me that all flight back are fully booked and that I would have PAY to get anything adjusted. I am furious with this. They kept transferring me from one incompetent agent to another. Literally takes over an hour to get any question answered. Never again will I use them or recommend them.

CheapOAir is absolutely horrible Update on my CheapOAir experience: CheapOAir continually refused to give us a refund when our flights were cancelled due to COVID. They said we could get partial credit that had to be used by December 2020. (Hah!) After months of frustrating communication, you know what finally worked in getting a refund? Filling out a complaint form with the U.S. Dept of Transportation. On the same day we got an email from the dept. saying that they ask companies who have had complaints filed against them to resolve the problem, CheapOAir contacted us and said we would be getting a refund!

I would love to give less than one… I would love to give less than one star. I tried to purchase a ticket for august 17th and i received a message that the ticket is not available for that particular date and my card will not be charged, right after that they booked a ticket for August 16th without my authorization and i am still disputing with my credit card company. My Plan is to take them to small claims court. Next i rather pay more and go somewhere else.