4 Star I thoroughly enjoyed my stay at Ramada. The employees made me feel right at home. The room was very clean as well as the facilities - pool , sauna.. Making the reservations was quick & easy to do. I appreciate the wonderful experience to help me relax & enjoy my vacation. Thank you. God bless you all. Diane

Bought a ticket, hidden fees, and cancelation cost me $ 58 I just purchased an airline ticket for $ 887.89 and I had a previous bad experience with cheapoair, so I got the $ 14.95 free cancelation insurance. Long story short, Cheapair didn't acknowledge the insurance for Free cancelation and they discounted me $ 58.90, a total rip off and I had to wait almost 1 hour for customer service. The chat on Cheapoair's website is not helpful at all, they referred you to an email and the phone number.

Coronavirus Coronavirus, yeah I get it. I've spent 10 hours in the past two days trying to get through to customer service, online, via chat, sent emails, spent most of those 10 hours on automated hold with ZERO response! International flight coming up in less than 24 hours and it is pretty apparent that they are either not staffed or have extremely poor service. Spending $8.4k for 7 tickets to Mexico and the customer service is absolutely abhorrent.

Don't deserve even one star Don't deserve even one star. The other bad reviews are true-they are no good. I was booking a flight, but at the page before final payment, I checked reviews of the airline and decided to go with another. I tried go go back from the page but it froze like it was intentional. I waited about 5 minutes but the page only wanted to go to final payment. I closed it out not worried because I did not finalize payment. However, they pushed the payment through themselves and after run-around after another, they reimbursed it minus-$150.00 fee. Can you believe it-they charge me $150 for their scam. NEVER EVER use them!

When travel restrictions were placed by… When travel restrictions were placed by the president, I spent 8 hours trying to reach our during which I was disconnected multiple times. You response was totally inadequate. I ws not looking to get a refund but merely use the travel waiver that united airlines was offering to reschedule within the next year.... You should have been there to help. My booking # is 66643618. I expect you to make good on your failure in you handling of this situation