Alaa Elsharif
GBTerrible customer service Terrible customer service. I ordered a round trip and paid A LOT of money. I find out the return destination was different from where I travelled from. When I called them to adjust it, they told me that all flight back are fully booked and that I would have PAY to get anything adjusted. I am furious with this. They kept transferring me from one incompetent agent to another. Literally takes over an hour to get any question answered. Never again will I use them or recommend them.
Craig Johnson
GBDon’t use them Don’t use them, it’s easy to book, but support is terrible. I was stranded in the Philippines, since my flight was canceled through China! I bought their useless insurance, I got my original half of the round trip refunded and had to pay out if pocket almost triple for a rebook. Then I just went through the same thing booking and receiving a call do I want the real insurance. I was so upset,I trued to cancel within two hours what a joke, don’t bother. Take your money to a casino
Diane
GB4 Star I thoroughly enjoyed my stay at Ramada. The employees made me feel right at home. The room was very clean as well as the facilities - pool , sauna.. Making the reservations was quick & easy to do. I appreciate the wonderful experience to help me relax & enjoy my vacation. Thank you. God bless you all. Diane
Paul Jorge
GBTroubles with refund This company has honestly had my family and I go through more stress than the corona virus itself. After 3 weeks of calling and being put on hold for 2 hours we still can’t get a hold of anyone for our refund. My grandma and I were supposed to fly to Paris April 3rd but due to the virus it all got cancelled with Norwegian. Since I purchased my tickets with cheapoair it’s been a hassle. After all this work I definitely won’t buy tickets from them anymore as they totally lost a customer due to them being so unprofessional with us customers.
Jody
GBDon't deserve even one star Don't deserve even one star. The other bad reviews are true-they are no good. I was booking a flight, but at the page before final payment, I checked reviews of the airline and decided to go with another. I tried go go back from the page but it froze like it was intentional. I waited about 5 minutes but the page only wanted to go to final payment. I closed it out not worried because I did not finalize payment. However, they pushed the payment through themselves and after run-around after another, they reimbursed it minus-$150.00 fee. Can you believe it-they charge me $150 for their scam. NEVER EVER use them!