Nick T
AENo way to contact customer service, steals money I have been charged random amounts of approximately $80 from Cheapoair on my credit card on three occasions after buying my ticket, and one of these charges was nine days after buying my ticket. I have no idea why. I tried to contact Cheapoair's customer service phone number, and after 50 minutes I was connected to someone who was terrible and made it very clear that he just couldn't be bothered to help, so he said he would transfer me to another department. I asked him whether I'd be put on hold again and he said no, but I was put on hold for another 20 minutes before the line hung up. Don't trust Cheapoair.
dipeeka mutkule
CARandom booking and charges deducted from account Very Bad experience failed to book certain flight, so cheapoair did random booking and now refusing to refund and delaying the process. spent more money on call to get connencted to billing department and after 2 months follow up cheapoair provides me ticket deatail, which i provided initially. Will never book tickets from this site. Not Trustworthy site.
Karolin Ivarsson
SEWhen travel restrictions were placed by… When travel restrictions were placed by the president, I spent 8 hours trying to reach our during which I was disconnected multiple times. You response was totally inadequate. I ws not looking to get a refund but merely use the travel waiver that united airlines was offering to reschedule within the next year.... You should have been there to help. My booking # is 66643618. I expect you to make good on your failure in you handling of this situation
Tejal
CAWorst experience ever Worst experience ever, My flight has been cancelled as destination country not allow to land any flight. Even they charged me 95$ cheapoair booking charge and 300$ other charges. Really disappointed with services. And with Never Ever go for services In future.. horrible company waste of time and money
Richard
GBThey did not inform any Covid test They did not inform any Covid test. My dad who turn 70th transferred SF from Toronto. Asiana Airline asked Covid test that Cheapoair did not asking or any comments. He missed the flight and stay over night inside airport. Next day he took a test and gave to Asiana Airline but they can't take him because Cheapoair did not doing anything for his reschedule. My brother and I called more than 20 times to customers service center but they keep saying 'please hold we will connect our supervisor or please hold for team discussion.' After 1 hour holding suddenly disconnected the phone. My dad is still in airport more than 4 days now. He feels weakness and not safely without any care. How can Cheapoair care their customer like it. We paying over 2500 USD for ticket.