Terrible customer service Terrible customer service. I ordered a round trip and paid A LOT of money. I find out the return destination was different from where I travelled from. When I called them to adjust it, they told me that all flight back are fully booked and that I would have PAY to get anything adjusted. I am furious with this. They kept transferring me from one incompetent agent to another. Literally takes over an hour to get any question answered. Never again will I use them or recommend them.

Random booking and charges deducted from account Very Bad experience failed to book certain flight, so cheapoair did random booking and now refusing to refund and delaying the process. spent more money on call to get connencted to billing department and after 2 months follow up cheapoair provides me ticket deatail, which i provided initially. Will never book tickets from this site. Not Trustworthy site.

Bad customer service and long waiting time Bad customer service, they keep you on hold for more then an hour for no reason and after they place you on hold, they hang up the call. This is really unprofessional. They are super rude with customers. Me and my husband both had same experiance. I am never going to purchase ticket from cheapoair.

I have asked for my refund but every… I have requested for my refund but every time I check booking status, it still in "active". it is to slow to get my refund and I don't know if Cheapoair procedure any actions to help customer get refunding. The only answer I get is "We will notify you once airline accept it". The auto assistant service shows the passengers name and city/date change for my booking, but after waiting 2hours for Agent supports, the answer is : "Yes sure but airline will not get changed and passenger will remain same." It was just time consuming to wait customer support service. No any helpfull.

When travel restrictions were placed by… When travel restrictions were placed by the president, I spent 8 hours trying to reach our during which I was disconnected multiple times. You response was totally inadequate. I ws not looking to get a refund but merely use the travel waiver that united airlines was offering to reschedule within the next year.... You should have been there to help. My booking # is 66643618. I expect you to make good on your failure in you handling of this situation