If I could give zero stars I would If I could give zero stars I would. I’m still kicking myself for buying through this company without reviewing them first. My tickets got cancelled because of Covid and they wouldn’t refund me! The stipulations on my flight credits are ridiculous. They’re basically stealing $1200 from me which I need because I’m poor, which is why I bought from them in the first place. Do not buy through this company.

Coronavirus Coronavirus, yeah I get it. I've spent 10 hours in the past two days trying to get through to customer service, online, via chat, sent emails, spent most of those 10 hours on automated hold with ZERO response! International flight coming up in less than 24 hours and it is pretty apparent that they are either not staffed or have extremely poor service. Spending $8.4k for 7 tickets to Mexico and the customer service is absolutely abhorrent.

didn't expect an internatioal company rips me off with travel insurance and covid 19 cancellations, CheapOair did not refund me neither gave me a credit for another ticket. it has been over a year since I bought the ticket , I made international calls, a chat, and wrote e.mails with no use it was so draining every time I had to explain to a new different agent. even when they call they hang up even before I answer and then send me an e.mail that they called a very bad experience. Nawal El Husseini.

Stay Away From Cheap-O-Stay! Booked a motel stay with Cheap-O-Stay & paid via credit card. Upon checking out of motel, receipt was for $20.00 LESS than what I had paid Cheap-O-Stay. WTF? Called Cheap-O-Stay, got ahold of poor English speaking "Customer Service Professional" in some god-forsaken land... (what a joke.....). Never received an explaination after being placed on hold for over an hour. Finally wasted enough time & gave up. Credit card company stated they believe extra $20.00 was for their commission of the sale....???? STAY AWAY FROM CHEAP-O-STAY!!

When travel restrictions were placed by… When travel restrictions were placed by the president, I spent 8 hours trying to reach our during which I was disconnected multiple times. You response was totally inadequate. I ws not looking to get a refund but merely use the travel waiver that united airlines was offering to reschedule within the next year.... You should have been there to help. My booking # is 66643618. I expect you to make good on your failure in you handling of this situation