When travel restrictions were placed by… When travel restrictions were placed by the president, I spent 8 hours trying to reach our during which I was disconnected multiple times. You response was totally inadequate. I ws not looking to get a refund but merely use the travel waiver that united airlines was offering to reschedule within the next year... You should have been there to help. My booking # is 66643618. I expect you to make good on your failure in you handling of this situation

Troubles with refund This company has honestly had my family and I go through more stress than the corona virus itself. After 3 weeks of calling and being put on hold for 2 hours we still can’t get a hold of anyone for our refund. My grandma and I were supposed to fly to Paris April 3rd but due to the virus it all got cancelled with Norwegian. Since I purchased my tickets with cheapoair it’s been a hassle. After all this work I definitely won’t buy tickets from them anymore as they totally lost a customer due to them being so unprofessional with us customers.

If I could give zero stars I would If I could give zero stars I would. I’m still kicking myself for buying through this company without reviewing them first. My tickets got cancelled because of Covid and they wouldn’t refund me! The stipulations on my flight credits are ridiculous. They’re basically stealing $1200 from me which I need because I’m poor, which is why I bought from them in the first place. Do not buy through this company.

No way to contact customer service, steals money I have been charged random amounts of approximately $80 from Cheapoair on my credit card on three occasions after buying my ticket, and one of these charges was nine days after buying my ticket. I have no idea why. I tried to contact Cheapoair's customer service phone number, and after 50 minutes I was connected to someone who was terrible and made it very clear that he just couldn't be bothered to help, so he said he would transfer me to another department. I asked him whether I'd be put on hold again and he said no, but I was put on hold for another 20 minutes before the line hung up. Don't trust Cheapoair.

Coronavirus Coronavirus, yeah I get it. I've spent 10 hours in the past two days trying to get through to customer service, online, via chat, sent emails, spent most of those 10 hours on automated hold with ZERO response! International flight coming up in less than 24 hours and it is pretty apparent that they are either not staffed or have extremely poor service. Spending $8.4k for 7 tickets to Mexico and the customer service is absolutely abhorrent.