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INRocky mountain tour in May 2023 by taketours.com Rocky mountain tour in May 2023: Taketours did not fulfil its commitment for airport pick up. Most of the places indicated in itinerary were passed by.It was 70% travel/hotel stay. Many photo shoot stops (15-20 mimnutes) on the way were skipped despite a request. Guide and driver were in a hurry to complete the day as early as possible(6PM). Food taste of non-Chinese tourists was not taken care of. Majority tourists were Chinese who will take side of the Chinese guide and will show adverse body language to other tourists.
JW2017
AUNever again We thought it was a great deal but it was a horrible experience. Our tour guide was rude and hard to understand in English - He showed up 45 minutes late on the first day, then literally got into a screaming match with another tourist on the bus we was awkward and unprofessional to say the least. They also charged us almost double the RRP for tickets so if you do end up on one of these tours, do NOT buy tickets for optional activites through them! Buy them yourself at the ticket counter. We also spent almost the whole time on the bus - they allowed us 25 minutes at the Grand Canyon after spending 5 hours getting there, and about 30 minutes total at Yosemite. A huge disappointment and not at all worth the cheap price.
Ms L Murray
GBWhere is my reply- still waiting Where is my reply- still waiting. Pack of con artists. As my previous review Booking number ID: FT09-470-9257 I have still not received resolve and have sent 6 emails, made same amount of phone calls and nothing. No one has contacted me. This company is a disgrace and the customer service is non existent. I have now taken the legal route as had no other option. Worst experience I've had after spending a lot of money on trip of a lifetime DO NOT USE TAKE TOURS!!!!
Shubham Metha
GBEast Coast tour 4 days by Taketours East Coast tour 4 days by Taketours. Worst experience. Felt more like a school trip. Tour guide had bad time management. Do not recommend for families who need to relax and see attractions properly without hurry. Charged fees for even the free attractions. Not worth the money.
ujjwal kumar
GBThe taketours.com or M&Y tour is a scam… The taketours.com or M&Y tour is a scam company. We took 4 days trip with them. First they provided us 1 to 2 stars hotels and motels at all the places. Those were the worst available hotels in those areas. Whereas we paid for Holiday Inn or equivalent hotels. We were charged 30$ for the niagara fire cracker show, which was free for the public. Only stay and bus ride is included in the package. No food or even water is included in the package. You will not get even free water at the motels/cheap hotels. Hidden charge of $12 per person per day tip (including infants and old) was forcefully collected. The guide named Jason was rude, aggressive, hostile and very abusive, especially when you don't take the optional activities. He was talking more in chinese and was with chinese tourists most of the time. He was not fluent in speaking as well as in understanding English. He spent most of his time trying to collect money from the tourists. Since most of the places in the itinerary was paid and optional the trip cost will increase multifold, or you don't get to see anything. Only you just drive past the cities. Bus seats were full and cramped and they changed four buses in four days. Jason was also driving the bus, which was very unsafe. At times he was driving dangerously. At some places you will have to pay extra for the local guide extra as they say local guide is required at that place. Most probably they are from their company only. Motels/Cheap hotel staff were also rude.