Unprofessional and a Scam Unprofessional, travel guide treated customers like children and lacks respect. Bus driver was extremely unfriendly and intentionally wanted to leave us on the highway service area when we were only a few minutes late. In addition, bus driver seemed to be overfatigued and drove over the highway noise warning strips many times - dangerous. Never ever again. Cheap, but apparently too cheap after all. On top of all, for entrance to additional activities such as a boat tour in Niagara Falls or a discovery movie they charged the regular adult price while they would buy the tickets for a reduced group price and keep the margin for themselves. This is not disclosed to customers. A case for the FTC?

Don't book tour with take tours Oh, if you want to get an unnecessary, annoying feeling from traveling, then go ahead choosing this company, they will give you a chance to experience the worst travel agency ever! Take Tours is an online platform helping some brick and mortar travel agency to sell tours. Therefore, anything that happened when you are on tour with a different company, Take Tours can't do anything to help. All they say is wait and after that, sorry. Lol, I just wish I did some research in reading reviews before choosing tours from this website. Beware!

TakeTour: 6 days US East Coast tour Taken 6 days US East Coast tour from Washington from 4th June 2018. On date completed 4 days. TakeTour should be named as ChinkiesTour. It will clear all confusion and expectations from other nationals who may look for other available alternatives. Good ...very good for Chinkies I mean Chinese....Lunch ..Dinner...narration....everything is in Chinese...at times English also. At the end ...you will crush yourself for booking with TakeTour...if you are not Chinese.....

Company changed the itinerary during my… Company changed the itinerary during my trip without notifying me. When I inquired about this they simply replied that Lassen (sub-contract company) made a change, despite what was on their website when I paid. I've made a formal complaint, but so far nobody responded. They also removed my review from their website! Taketours lies about their tour packages and refuses to admit it!

Think 10 times before booking with… Think 10 times before booking with taketours.com . Saying this site and there customer policy sucks is understatement by multiple magnitudes. Within hours of booking they refuse to change or cancel the booking. There on call customer care hangs call and chat representative end chat on there own.