Did not put my two tickets together I went online to order tickets to Michael Jackson One and they did not tell me that my husband and I would not be sitting together. Thankfully the box office fixed their problem but the gentlemen helping me order didn't mention this at all. Unacceptable.

Communication We were told over the phone that our seats were center stage. When we got there- they were not! We sat on the side. I also called to get 1 ticket refunded as one of our guests became ill and could not go. The agent said someone would get back to me- I have yet to hear from them. Very disappointed in the communication of this company.

Bad experience I was staying at the ceasar palace and decide to buy tickets for O cirque du Soleil. I was glad to do it simply by internet whit ticket counter. Ufortunately I buy the tickets 146 $ instead of the reel price of the 118$. it would have been cheaper just walk to the box office. I was very disapointed. Bad experience. Never buy tickets with this site anymore.

My experience I had no problem booking tickets for 2 Las Vegas shows in early Aug. When we arrived at will call the night of the first show they did not have our tickets. I had my confirmation with me and showed it to the person helping me they took it to their manager. After about 15 min they gave us our tickets and told us that Ticketcounter had not called our order in. We had paid for upgraded seats and ended up with not very good seats because they did not call. Went to the next show the following night same exact thing. We spent over 700.00 on 4 tickets. I will never use Ticketcounter again.

1st time user My major complaint is that you can't choose your seat or even see where you will be sitting exactly. I think this is important to know exactly where you sit not just a general idea, especially when you spend over $100 per ticket. I didn't like how it a voucher you received after your purchase was official, on top of that, the tickets are non refundable even though you have no real idea where you sitting until you get to will call box office to get the actual ticket. And even when you get to the will call you don't even get to choose where you get to sit! Horrible setup! Most likely, I won't use this site again!