Very nervous Cannot get anyone to answer phone to confirm my show tickets (3 separate shows). Very nervous to say the least. Hope my family's vacation not wrecked by these people

Terrible Customer Service Over the Phone (use email instead) I accidently booked the wrong date for some Cirque du Soleil tickets and the customer service to get them changed was awful. When I called the first time, I had to hang up after 25 minutes of waiting for someone to answer the call. On my second try at a call, the person I spoke to spent 5 minutes trying to find my record in her system repeatedly asking me for different types of information. Finally, after I got to ask my question, I was told that they could not change the date on my tickets even though there was no price change involved. I asked to speak to a manager and got the same response. Eventually this supervisor said that she would call the box office to see if this was possible. She then had me call the box office and they had no problem at all changing the date! The one great thing is that I did also send an email with my question and the woman who responded was very knowledgeable and helpful. If you have a customer service related question, you should definitely not call! Email this company!

Ticketcounter handled sales of tickets… Ticketcounter handled sales of tickets to an attraction in The Netherlands. I've just been informed of a breach they allowed in their systems. They informed me of their apparent negligence today, 3-3-21 When did the attraction itself know of the breach, you ask? Nearly 23 MONTHS ago. Ticketcounter either failed to know, failed to care, or just hid the information hoping nobody found out. Perhaps Ticketcounter would like to respond....

I was double charged. I tried to purchase tickets for Tournament of Kings in Las Vegas on the 4th. The site told me my purchase wasn't going through, so I purchased them through another site. I looked at my account the next day and saw Ticket Counter charged me twice. I called the contact number to cancel the charges. I'm still waiting for my refund.

Bad experience I was staying at the ceasar palace and decide to buy tickets for O cirque du Soleil. I was glad to do it simply by internet whit ticket counter. Ufortunately I buy the tickets 146 $ instead of the reel price of the 118$. it would have been cheaper just walk to the box office. I was very disapointed. Bad experience. Never buy tickets with this site anymore.