Very nervous Cannot get anyone to answer phone to confirm my show tickets (3 separate shows). Very nervous to say the least. Hope my family's vacation not wrecked by these people

Bad experience When we tried to pick up our tickets we were told the ticket purchase never went through. The confirmation number was wrong.

Communication We were told over the phone that our seats were center stage. When we got there- they were not! We sat on the side. I also called to get 1 ticket refunded as one of our guests became ill and could not go. The agent said someone would get back to me- I have yet to hear from them. Very disappointed in the communication of this company.

A Solid Company with good options for tickets I stayed in Las vegas at Planet Hollywood and worked with the Diamond concierge to buy tickets to Michael Jackson ONE through Ticket Counter. They recommended Ticket Counter and I found, unlike other online brokers, their tickets were not ridiculously marked up. They are working closely with the Vegas show box offices to ensure good seat availability options, where you know specifically where you are sitting. (When you buy from the ticket office, the show you a seat map - this map is on the online ticket counter site and you should pay attention if you want to know your specific seats.) This was a fabulous show and would recommend this company as a ticket source for any show!

A Complete Rip Off I ordered 4 tickets for my family to see cirque du soleil LOVE and assumed I would bet assigned seats. NOT TRUE it's first come first seat and there is no guarantee that my children will be able to sit with me. I attempted to call your costumer service and was hung up on four time and put on hold three times and no one ever came back. On the fourth time I called I was told that my request will now be brought up to cooperate to see if that can refund my purchase. I am now going to contact my credit card company to have the charge stopped.