Communication We were told over the phone that our seats were center stage. When we got there- they were not! We sat on the side. I also called to get 1 ticket refunded as one of our guests became ill and could not go. The agent said someone would get back to me- I have yet to hear from them. Very disappointed in the communication of this company.

A Complete Rip Off I ordered 4 tickets for my family to see cirque du soleil LOVE and assumed I would bet assigned seats. NOT TRUE it's first come first seat and there is no guarantee that my children will be able to sit with me. I attempted to call your costumer service and was hung up on four time and put on hold three times and no one ever came back. On the fourth time I called I was told that my request will now be brought up to cooperate to see if that can refund my purchase. I am now going to contact my credit card company to have the charge stopped.

Did not put my two tickets together I went online to order tickets to Michael Jackson One and they did not tell me that my husband and I would not be sitting together. Thankfully the box office fixed their problem but the gentlemen helping me order didn't mention this at all. Unacceptable.

Very nervous Cannot get anyone to answer phone to confirm my show tickets (3 separate shows). Very nervous to say the least. Hope my family's vacation not wrecked by these people

My experience I had no problem booking tickets for 2 Las Vegas shows in early Aug. When we arrived at will call the night of the first show they did not have our tickets. I had my confirmation with me and showed it to the person helping me they took it to their manager. After about 15 min they gave us our tickets and told us that Ticketcounter had not called our order in. We had paid for upgraded seats and ended up with not very good seats because they did not call. Went to the next show the following night same exact thing. We spent over 700.00 on 4 tickets. I will never use Ticketcounter again.