Thank you Vlada Bastieieva I would like to take this opportunity to express my gratefulness for the outstanding service oriented approach of Vlada Bastieieva. We needed an air lift on the way back to New York City from Niagara Falls Buffalo Airport after watching the amazing solar eclipse, because regular carriers were not serving around that time period of the day. She was from the very beginning till even after the flight was over, with us. Literelly we felt it so close. We are very satisfied with her services and hopefully if we need any air charter services, she is the first person that we will contact. I would like to definitely mention about our pilots who were both pretty young, very polite and proffessional who made it possible to relax and enjoy the flight while it being our first private small aircraft experience. Also, the waiting lounge experience was very nice at Buffalo Signature Air facility. Hakan DURSUN Hittites Travel Transport, LLC (323)4484173 Forest Hills NY

Fantastic Experience with Outstanding Customer Care! I recently had my first flight and I must say, it was an incredible experience from start to finish. The level of customer service I received was exceptional. From booking to landing, the communication was clear, and the staff went out of their way to make sure I was comfortable and well-informed. The journey itself was smooth, with a spotless plane and skilled pilots. They took the time to explain safety procedures and made me feel at ease, even though it was my first time on a private aircraft. The waiting lounge was a pleasant surprise too—very clean and well-equipped, with refreshments and comfortable seating. It was a great way to start and end the trip. Overall, Monarch Air Group made my first private charter experience memorable for all the right reasons. The level of personal attention and the quality of service were top-notch. I would highly recommend them to anyone looking for a high-end, reliable flight service. I know I'll be flying with them again!

Needed flight ASAP I had an emergency situation and needed a flight ASAP. Brian went out of his way to get a very last minute flight. He sent text links and updates to ensure everything went smoothly and quickly. Thank you for your help in a very tough situation.

Thank you Brian! Brian was available, easy to work with and ready to find solutions at a moment's notice. We will work with him again.

First rare air charter service Jake made this experience from beginning to end seamless and so easy. His responses to my questions were quick, and everything promised was delivered.