Brian
USFantastic Experience with Outstanding Customer Care! I recently had my first flight and I must say, it was an incredible experience from start to finish. The level of customer service I received was exceptional. From booking to landing, the communication was clear, and the staff went out of their way to make sure I was comfortable and well-informed. The journey itself was smooth, with a spotless plane and skilled pilots. They took the time to explain safety procedures and made me feel at ease, even though it was my first time on a private aircraft. The waiting lounge was a pleasant surprise too—very clean and well-equipped, with refreshments and comfortable seating. It was a great way to start and end the trip. Overall, Monarch Air Group made my first private charter experience memorable for all the right reasons. The level of personal attention and the quality of service were top-notch. I would highly recommend them to anyone looking for a high-end, reliable flight service. I know I'll be flying with them again!
Arsenio Aaron
USGreat experience Zak was great and help… Great experience Zak was great and help us with everything
Michael Levine
USThe Vitaliy Matsko Experience Vitaliy Matsko made sure that every detail was attended to before and after the flight, and also kept me updated all along the way as to any changes or additional accommodations as they arose. Excellent service, excellent pilots, excellent flight! I've flown with other aviation companies, but this is my best experience yet.
Loretta Bickel
USVitaliy was incredible Vitaliy was incredibly helpful, knowledgeable, and responsive. He made the entire trip smooth from start to finish. I couldn’t recommend him more. It was a pleasure working with him.
DKS
USAn "A" Team Consistent, "easy", reliable, and timely communication with representative Attractive pricing with full disclosure beforehand, Aircraft interiors in excellent condition, crew engaging and responsive