Brian
GBFantastic Experience with Outstanding Customer Care! I recently had my first flight and I must say, it was an incredible experience from start to finish. The level of customer service I received was exceptional. From booking to landing, the communication was clear, and the staff went out of their way to make sure I was comfortable and well-informed. The journey itself was smooth, with a spotless plane and skilled pilots. They took the time to explain safety procedures and made me feel at ease, even though it was my first time on a private aircraft. The waiting lounge was a pleasant surprise too—very clean and well-equipped, with refreshments and comfortable seating. It was a great way to start and end the trip. Overall, Monarch Air Group made my first private charter experience memorable for all the right reasons. The level of personal attention and the quality of service were top-notch. I would highly recommend them to anyone looking for a high-end, reliable flight service. I know I'll be flying with them again!
Ross Litz
GBDaria was excellent to work with Daria was excellent to work with. I needed a plane asap and she was able to find the perfect plane to meet our needs. She kept me updated on the entire process. I will definitely use Monarch/Daria again.
Melinda
GBNeeded flight ASAP I had an emergency situation and needed a flight ASAP. Brian went out of his way to get a very last minute flight. He sent text links and updates to ensure everything went smoothly and quickly. Thank you for your help in a very tough situation.
Arsenio Aaron
GBGreat experience Zak was great and help… Great experience Zak was great and help us with everything
Jack Crowley
GBHome without stress I needed to get my husband home with the least amount of stress. HE is frail and 86 years old. The flight was flawless and wonderful. Te pilots were great and helpful.