Book airport drop directly with the transportation firm The service rendered by Elife was satisfactory. The driver was very courteous. The only undesirable part was the additional charge levied for delaying the pickup by one hour. Apparently, we did a mistake booking the ride through Expedia, which surprisingly booked the hotel pickup 4 hours before a domestic flight for a 20 minutes trip and we had to request Elife to delay the pickup.

Great service.very accommodating Great service.. 24/7 chat line. Quick service through that. Cars arrive on time. Very accommodating with us changing pickup times a couple of times. Clean vehicles. Only complaint is one driver could not seem to speak English. Had to use a translator. He couldn't even tell us what company he was working for. Other than that I would definitely recommend ELife and would use it again

Very bad Very bad , not have message after booking ,when I arrive no one to contact me ,so i call to call center and then staff tell me you don’t know process… What???? I don’t have people to contact me ,How do I know? What should I do? Staff in Suvarnabhumi is very Terrible service

Comfortable Ride The driver arrived early, and communication was clear. The car ride is comfortable.

inadmissible The driver was supposed to wait me at the arrivals gate holding a sign with my name at 23.30h. Instead of this, he sent me several whatsapp asking: "where are you?""go outside de building and look for pillar A5" "I remind you that you 45 minutes to come since the plane lands" all these messages BEFORE 23.30h... Besides, once I arrived to "pillar A5" he was not there so I sent him a whatsapp and his answer was "send me a photo"... Finally he arrived 5 minutes later. I think it is absolutely inadmissible and my customer experience was tremendously poor...