Juan Hernandez
GBGreat service Great service. Very helpful and easy. No issues with Austin. Austin upgraded us to main cabin for free along with helping us select our seats.
Shardenae Walker
GBThomas White always has a solution … Thomas White was excellent all around in customer service. He was patient and listened to my situation when I thought I was hopeless and called with a negative attitude he calmed me down And found a solution . I l thanked him for remaining professional even under stress. He’s the best and the reason why I’ll call back for business
Barre B
GBOutstanding customer service rep I needed to change my flight... I called the 800 number I got Thomas White outstanding customer service rep he changed my flight hooked me up with a good seat explained everything to me great experience good customer service rep based on the reviews the company needs more like him Thomas was the man
Sierra
GBNOT A SCAM NOT A SCAM! Worth the wait. I was very concerned that this company was a scam at 1st because after I booked my flight online it said I would have my ticket information within 30 minutes. I waited over an hour and called the customer service # listed. I was told they were in the process of booking my flight and I would have my ticket info emailed to me within 20 minutes. I waited almost another 45 minutes and I called back again. I spoke with Thomas White and Alex and they were both very helpful and eased my worries. Almost 2 hours later I finally got my reference # and I was able to call American Airlines and they said my ticket and round trip flights were all set and I was “ticketed” as American Airlines called it. I was able to get an AWESOME rate from Syracuse NY to Las Vegas for $513 compared to other travel companies that were charging $680 for the same exact flight with same departure and arrival times as I got with Book My Traveling (just wanted to add that I booked this flight less than 48 hours before my departure). A little patience goes and long way and I am very HAPPY and super excited! Thanks so much for the excellent communication and for the AWESOME Rate!!!! I will be using this company again.
Kierra Sampson
GBTHIS HAS HAD TO BR THE WORST AIRLINE I… THIS HAS HAD TO BR THE WORST AIRLINE I HAVE EVER GONE THROUGH AND I'VE BEEN ALL OVER THE WORLD. VERY POOR AND RUDE COSTUMER SERVICE. HUNG UP IN MY MOTHERS FACE WHEN SHE TRIED TO BOOK A FLIGHT FOR MY UNCLE FOR MY GRANNY'S FUNERAL. DIDN'T SHOW ANY SYMPATHY I COULD SCREAMED BECAUSE THAT'S HOW DISRESPECTFUL AND UN PROFESSIONAL THEY WERE. IF YOU KNOW WHAT'S BEST NEVER USE THIS AIRLINE BECAUSE I CERTAINLY WILL NOT BE USING AGAIN.