Thomas White was EXCELLENT! Thomas White was EXCELLENT!! He followed through all the way to the end, even contacting the airline and pursued a credit be applied to my account. If possible, I will contact him directly when I use bookmytravelin again. We need more people in customer service like Thomas!!

MartinTheAwesome1 Martin, was Awesome and I greatly appreciate his Customer Service. He went far and beyond to exceed my concerns and auto text mis entry! I am very pleased and had no worries or difficulties. Martin should be promoted he was very Awesome! Very kind gentleman😍💯👍🏽

Kept me well informed! Kept me well informed. Answered all my questions. Would use again for future travel planning! Austin Reed is very helpful! Highly recommend!

THIS HAS HAD TO BR THE WORST AIRLINE I… THIS HAS HAD TO BR THE WORST AIRLINE I HAVE EVER GONE THROUGH AND I'VE BEEN ALL OVER THE WORLD. VERY POOR AND RUDE COSTUMER SERVICE. HUNG UP IN MY MOTHERS FACE WHEN SHE TRIED TO BOOK A FLIGHT FOR MY UNCLE FOR MY GRANNY'S FUNERAL. DIDN'T SHOW ANY SYMPATHY I COULD SCREAMED BECAUSE THAT'S HOW DISRESPECTFUL AND UN PROFESSIONAL THEY WERE. IF YOU KNOW WHAT'S BEST NEVER USE THIS AIRLINE BECAUSE I CERTAINLY WILL NOT BE USING AGAIN.

Thomas White always has a solution … Thomas White was excellent all around in customer service. He was patient and listened to my situation when I thought I was hopeless and called with a negative attitude he calmed me down And found a solution . I l thanked him for remaining professional even under stress. He’s the best and the reason why I’ll call back for business