Thomas White was EXCELLENT! Thomas White was EXCELLENT!! He followed through all the way to the end, even contacting the airline and pursued a credit be applied to my account. If possible, I will contact him directly when I use bookmytravelin again. We need more people in customer service like Thomas!!

Hello my name is Nana Stankova Hello my name is Nana Stankova, I am writing to inform you about the outstanding service from Thomas White. I called him because I was looking to an emergency ticket/ tickets flight. I've never had such a pleasure to speak with such an understandable person, good listener, extremely patient with me, letting me know that he'll take care of me and my children, I had to put him on hold so many time and he was always OK with that, extremely professional. HE WILL BE HIGHLY RECOMMENDED to all my friends! In the future I will be always reaching out to him since I travel a lot! Thank you Thomas!!!

THIS HAS HAD TO BR THE WORST AIRLINE I… THIS HAS HAD TO BR THE WORST AIRLINE I HAVE EVER GONE THROUGH AND I'VE BEEN ALL OVER THE WORLD. VERY POOR AND RUDE COSTUMER SERVICE. HUNG UP IN MY MOTHERS FACE WHEN SHE TRIED TO BOOK A FLIGHT FOR MY UNCLE FOR MY GRANNY'S FUNERAL. DIDN'T SHOW ANY SYMPATHY I COULD SCREAMED BECAUSE THAT'S HOW DISRESPECTFUL AND UN PROFESSIONAL THEY WERE. IF YOU KNOW WHAT'S BEST NEVER USE THIS AIRLINE BECAUSE I CERTAINLY WILL NOT BE USING AGAIN.

Outstanding customer service rep I needed to change my flight... I called the 800 number I got Thomas White outstanding customer service rep he changed my flight hooked me up with a good seat explained everything to me great experience good customer service rep based on the reviews the company needs more like him Thomas was the man

MartinTheAwesome1 Martin, was Awesome and I greatly appreciate his Customer Service. He went far and beyond to exceed my concerns and auto text mis entry! I am very pleased and had no worries or difficulties. Martin should be promoted he was very Awesome! Very kind gentleman😍💯👍🏽