Thomas White was EXCELLENT! Thomas White was EXCELLENT!! He followed through all the way to the end, even contacting the airline and pursued a credit be applied to my account. If possible, I will contact him directly when I use bookmytravelin again. We need more people in customer service like Thomas!!

Flight changes and help I needed help changing my flight to come back USA early and Van was super helpful, called the airlines many time and finally got me a solution that fit my budget and needs. I appreciate all his help

Thomas fixed a flight Thomas fixed a flight that i booked on line i didn't notice a 10 hour lay over, i went online and message the booking co. and in seconds my flight was fixed no extra cost. the best experience ever

THIS HAS HAD TO BR THE WORST AIRLINE I… THIS HAS HAD TO BR THE WORST AIRLINE I HAVE EVER GONE THROUGH AND I'VE BEEN ALL OVER THE WORLD. VERY POOR AND RUDE COSTUMER SERVICE. HUNG UP IN MY MOTHERS FACE WHEN SHE TRIED TO BOOK A FLIGHT FOR MY UNCLE FOR MY GRANNY'S FUNERAL. DIDN'T SHOW ANY SYMPATHY I COULD SCREAMED BECAUSE THAT'S HOW DISRESPECTFUL AND UN PROFESSIONAL THEY WERE. IF YOU KNOW WHAT'S BEST NEVER USE THIS AIRLINE BECAUSE I CERTAINLY WILL NOT BE USING AGAIN.

I have great experience with Brad for… I have great experience with Brad for this fare which is $412 round trip from DC - Dallas Return Dallas-DC airport. Thanks