Thomas fixed a flight Thomas fixed a flight that i booked on line i didn't notice a 10 hour lay over, i went online and message the booking co. and in seconds my flight was fixed no extra cost. the best experience ever

Thomas White was EXCELLENT! Thomas White was EXCELLENT!! He followed through all the way to the end, even contacting the airline and pursued a credit be applied to my account. If possible, I will contact him directly when I use bookmytravelin again. We need more people in customer service like Thomas!!

NOT A SCAM NOT A SCAM! Worth the wait. I was very concerned that this company was a scam at 1st because after I booked my flight online it said I would have my ticket information within 30 minutes. I waited over an hour and called the customer service # listed. I was told they were in the process of booking my flight and I would have my ticket info emailed to me within 20 minutes. I waited almost another 45 minutes and I called back again. I spoke with Thomas White and Alex and they were both very helpful and eased my worries. Almost 2 hours later I finally got my reference # and I was able to call American Airlines and they said my ticket and round trip flights were all set and I was “ticketed” as American Airlines called it. I was able to get an AWESOME rate from Syracuse NY to Las Vegas for $513 compared to other travel companies that were charging $680 for the same exact flight with same departure and arrival times as I got with Book My Traveling (just wanted to add that I booked this flight less than 48 hours before my departure). A little patience goes and long way and I am very HAPPY and super excited! Thanks so much for the excellent communication and for the AWESOME Rate!!!! I will be using this company again.

Outstanding customer service rep I needed to change my flight... I called the 800 number I got Thomas White outstanding customer service rep he changed my flight hooked me up with a good seat explained everything to me great experience good customer service rep based on the reviews the company needs more like him Thomas was the man

Great service Great service. Very helpful and easy. No issues with Austin. Austin upgraded us to main cabin for free along with helping us select our seats.