Marcela JMolina
GBI bought the ticket online I bought the ticket online. Quickly one representative call me to update me about some changes about the ability on my fly. His name is Thomas, absolutely helpful and understanding with a lot of patience and a very nice attitude. He was awesome, he explained me everything and he give me a great deal on my ticket. I really recommend this fly ticket page. If everyone who works there is like Thomas you will never regret take this step! Thank you Thomas!
Christie
GBThomas White was EXCELLENT! Thomas White was EXCELLENT!! He followed through all the way to the end, even contacting the airline and pursued a credit be applied to my account. If possible, I will contact him directly when I use bookmytravelin again. We need more people in customer service like Thomas!!
Shawanda Dotson
GBI received superb customer service… I received superb customer service today while booking my flight. This young man took the time to explain and resolve all our issues. THOMAS WHITE, you are awesome and an excellent example of great customer service. Just when you think people don't care anymore, a guy like Thomas show you something different.
Thrashkillz
GBKept me well informed! Kept me well informed. Answered all my questions. Would use again for future travel planning! Austin Reed is very helpful! Highly recommend!
Juan Hernandez
GBGreat service Great service. Very helpful and easy. No issues with Austin. Austin upgraded us to main cabin for free along with helping us select our seats.