Sierra
GBNOT A SCAM NOT A SCAM! Worth the wait. I was very concerned that this company was a scam at 1st because after I booked my flight online it said I would have my ticket information within 30 minutes. I waited over an hour and called the customer service # listed. I was told they were in the process of booking my flight and I would have my ticket info emailed to me within 20 minutes. I waited almost another 45 minutes and I called back again. I spoke with Thomas White and Alex and they were both very helpful and eased my worries. Almost 2 hours later I finally got my reference # and I was able to call American Airlines and they said my ticket and round trip flights were all set and I was “ticketed” as American Airlines called it. I was able to get an AWESOME rate from Syracuse NY to Las Vegas for $513 compared to other travel companies that were charging $680 for the same exact flight with same departure and arrival times as I got with Book My Traveling (just wanted to add that I booked this flight less than 48 hours before my departure). A little patience goes and long way and I am very HAPPY and super excited! Thanks so much for the excellent communication and for the AWESOME Rate!!!! I will be using this company again.
Shawanda Dotson
GBI received superb customer service… I received superb customer service today while booking my flight. This young man took the time to explain and resolve all our issues. THOMAS WHITE, you are awesome and an excellent example of great customer service. Just when you think people don't care anymore, a guy like Thomas show you something different.
Hirut Yibsa
GBI have great experience with Brad for… I have great experience with Brad for this fare which is $412 round trip from DC - Dallas Return Dallas-DC airport. Thanks
Christie
GBThomas White was EXCELLENT! Thomas White was EXCELLENT!! He followed through all the way to the end, even contacting the airline and pursued a credit be applied to my account. If possible, I will contact him directly when I use bookmytravelin again. We need more people in customer service like Thomas!!
Shardenae Walker
GBThomas White always has a solution … Thomas White was excellent all around in customer service. He was patient and listened to my situation when I thought I was hopeless and called with a negative attitude he calmed me down And found a solution . I l thanked him for remaining professional even under stress. He’s the best and the reason why I’ll call back for business