Buzz - Best customer service experience ever! I have experienced countless customer service related interactions in my life, but few come close to the level of support we received from Buzz at Gurufare. Buzz did anything and everything you could possibly hope for when faced with a crisis. He acted with a sense of urgency and compassion. He was infinitely patient and professional when dealing with other (often unhelpful) airline customer service reps. He was thorough and responsive, following up whenever there was an update to share. He was creative in his ability to problem solve and I think singlehandedly saved our reservation from what seemed like certain doom. Without a doubt, the reason I am going to celebrate a 40th birthday trip is because Buzz pulled out a miracle. Thank you Buzz!!!

Do not book thru them Do not book thru them. Customer service is a joke. I spent 2.5 hrs while at the airport trying to get in touch with them thru every method possible to no avail. I needed to find a ticket to return earlier than planned as my passport would expire 4 days before my return. The irony is 11 days later from my flight date they sent me a general email about passport expiration dates. And no refund even for my husband who cannot fly alone.

Here's the truth...: If you want a stress & worry free experience, then these guys are great (GuruFare). Worked their tail ends off to get me the best deals, and were here to assist me when needed to cancel / reschedule flights. Great service, and willing to go the extra mile. Ricky himself was professional and an expert at what he did. Shout out to him!

Raavi K was absolutely amazing Raavi K was absolutely amazing. Super fast service, great deals and she was very polite. I can only recommend her as an agent. I will definitely be reaching out to her again.

Josie helped me find a ticket that was… Josie helped me find a ticket that was below my budget. I appreciate the time she spent on helping me find a ticket. She stayed with me throughout the process. I was sceptical since I had never used this site before but I'm glad I found it.