Agent CARA Agent CARA Was so profesional, kindness. Patient to solve my issues. Great job

Awesome experience! I cannot express enough how outstanding Raavi's assistance was in helping me book my international multi-city travel tickets. From the moment she reached out for assistance until the completion of my booking, Raavi displayed a level of professionalism, expertise, and genuine care that exceeded all my expectations. She took the time to thoroughly understand my travel preferences, budget constraints, and itinerary requirements. Not only did she efficiently navigate through the complex logistics of booking multiple flights, but she also provided valuable insights and suggestions that optimized my travel experience. Thank you GURU FARE for having people like Raavi who make a true difference.

Do not book thru them Do not book thru them. Customer service is a joke. I spent 2.5 hrs while at the airport trying to get in touch with them thru every method possible to no avail. I needed to find a ticket to return earlier than planned as my passport would expire 4 days before my return. The irony is 11 days later from my flight date they sent me a general email about passport expiration dates. And no refund even for my husband who cannot fly alone.

Here's the truth...: If you want a stress & worry free experience, then these guys are great (GuruFare). Worked their tail ends off to get me the best deals, and were here to assist me when needed to cancel / reschedule flights. Great service, and willing to go the extra mile. Ricky himself was professional and an expert at what he did. Shout out to him!

We had the worst experience booking… We had the worst experience booking with them. We booked flights with them to Italy. My husband became ill and we couldn’t travel. When we tried to get reimbursed through our travel insurance on our credit card they informed our credit card company that they offered us a refund and we refused it. This was ludicrous, why would you not accept a refund? I tried for months to get it resolved. They are not an honest company. Highly recommend you don’t use them. Edit 3/4/23: After GuruFare read this review they emailed us and said they had not received confirmation from us to receive the refund. I was hesitant to even start anything with them again because it was so stressful last year. I did email them back and they did refund us around two thirds the cost of the original purchase. I am surprised that they did refund us after all this time. It shows that reviews do matter and that companies do value Trustpilot reviews.