Skylux Travels Superior Service Bart G. from Skylux travels went over and above. He made great efforts to help us get international flights suited to our budget and time. When we had to cancel due to an illness, he fought for us to get refunds even though the flights were unrefundable. I highly recommend Skylux Travels and Bart G.

I booked business class flights… I booked business class flights overseas with Tony O for my 94 year old Mother and myself at a substantial savings over booking directly. All of the arrangements from wheels chairs to connections went off without a hitch. I normally do not write reviews but I got real nervous after looking at the reviews left by numerous travelers after I booked. Everything was perfect for us and we will be using Deluxe again for the savings and service.

Please help! I need the promised REFUND Please help!! I’m being told by Albus at DeluxeFlights that the publicly stated guarantee of “100% refundable” ticketing does not apply to my wife! Her reservation record locator is 647156. My wife purchased on March 13 a flight from ORD to KTM, and then from KTM to BKK, and then from BKK to PVG, for a total amount of $6,176.97. This trip was to attend a relative’s wedding in Nepal, and then proceed to Bangkok to visit her ailing 94 year old Mother; followed by a trip to Shanghai for business. Soon after ticketing, the wedding and planned reception in Nepal was cancelled because the groom’s grandmother just died. And the COVID infection rates rose dramatically in Shanghai, making it very difficult or impossible for Americans to travel there. As a result my wife cancelled the flights from Chicago to Kathmandu, Kathmandu to Bangkok, and Bangkok to Shanghai. This booking CONFIRMATION number is S8XX23, on 3/13. For travel ORD-KTM, KTM-BKK, and BKK-PVG. My wife called on 3/18 and cancelled these flights. She still has not received her refund. And the travel agent DeluxeFlights says nothing is refundable. And this is contrary to airline business practices during these days of pandemic. PLEASE HELP AND SEND HER THE $6,176.97 REFUND.

I had never heard of DeluxeFlights… I had never heard of DeluxeFlights before, but an ad popped up, and I called Wilfred Reed there to inquire about their tickets from NYC to Munich. Wilfred offered exceptional service, even waiting while I had to take another business call. I was sceptical about the company as to whether it was reliable and not a scam, since their prices are so much cheaper than other offers. Wilfred patiently explained their business model and after doing some background checking, I was convinced that I could fly business class reliably with DeluxeFlights. I am very impressed with the excellent customer service that Wilfred Reed offered. After returning, I will write another report about my entire experience.

I previously left a bad review on BBB… I previously left a bad review on BBB and someone from the company reached out and said they didn't have any information about my trip and requested that I send a copy of my ticket numbers and flight conformation numbers. I sent the information and received no response back. I sent a follow up email and still no response. Now even the agent that booked the flight for me wont respond to my emails.