Bob L
GBGood, Trustworthy and good value I have used this service for years and appreciate a very good flights at a good value.
Ms. Jyoti Bhatti
GBSmooth pleasant experience We booked air tickets with Sean from DeluxeFlights 3 times already. It was a smooth experience. Our tickets were confirmed by the airline within 1 hour after payment, I was able to check in and verify my trip online through airlines website (United). No problems. We hope to travel more in the future. Jyoti
Fernando Tizon
PHFirst and definitely not the last This is actually my first time with De Luxe Flights and I could say what a truly satisfying experience it was and definitely will not be the last. Not only were they the best and most reasonable price in the industry, they like wise provide excellent service. Made possible by Albus Ace our Personnal Travel Assistant. He went out of his way to make sure all our needs are well taken care of. Same is true with Roger Malkhof Sales Floor Supervisor. together as a team, they work hand in hand to assure we get pure customer satisfaction. Kudos to you guys, I hope you both can be cloned then travellers will have a hassle free, enjoyable and exciting trip because an excellent trip all start with you the travel agents. Muchos Gracias!!
Lp
GBPrompt, Professional, & Courteous Filled the website form and before my hand left the mouse, phone was ringing. On the distant end, Fergus B., who has been providing exemplary, professional, and rapid support for a particularly challenging itinerary. Thank you.
Peter Wasowski
GBDuring the purchase process During the purchase process, after I provided my credit card information to the agent Xavier, he informed me that in case the airline employee asks me about the source of my award miles ticket, I should say that I received the ticket from a friend. This made zero sense to me and I told Xavier I will not lie. He called me twice to repeat the same request and I informed him that my flights must be changed and that I will not be doing business with DeluxeFlights. It was obvious to me that after I informed Xavier that I will NOT do business with Deluxe Flights, and my flight schedule changed that he will cancel my reservation. I later learned that my credit card was charged for the flight I was not planning to take. The Master Card reviewed my complaint and determined that the charge was valid because I provided my card and billing information. This was an expensive lesson for me to not buy tickets from DeluxeFlights. They sell award miles tickets, however the discounted price does is not worth the trouble and in my case loss of my money as well.