Be very careful with this people they lie and hide I bought various business tickets for me and my wife with an aggregate payment of about 11,000 dollars from Sean Lidell on this site. My God. The first thing I asked was if the tickets will provide all the benefits of mileage and segments in the loyalty programs. He lied and say yes…I waited and waited while he makes stories about why it was taking so long for the miles to be posted ….finally i wrote directly to the airlines….of course they answered immediately saying that none of the tickets qualify…i wrote very angry and this guy told me he will pay a refund of $2,000.00. One and month later nothing…buyers beware ….fraud is everywhere…

Please help! I need the promised REFUND Please help!! I’m being told by Albus at DeluxeFlights that the publicly stated guarantee of “100% refundable” ticketing does not apply to my wife! Her reservation record locator is 647156. My wife purchased on March 13 a flight from ORD to KTM, and then from KTM to BKK, and then from BKK to PVG, for a total amount of $6,176.97. This trip was to attend a relative’s wedding in Nepal, and then proceed to Bangkok to visit her ailing 94 year old Mother; followed by a trip to Shanghai for business. Soon after ticketing, the wedding and planned reception in Nepal was cancelled because the groom’s grandmother just died. And the COVID infection rates rose dramatically in Shanghai, making it very difficult or impossible for Americans to travel there. As a result my wife cancelled the flights from Chicago to Kathmandu, Kathmandu to Bangkok, and Bangkok to Shanghai. This booking CONFIRMATION number is S8XX23, on 3/13. For travel ORD-KTM, KTM-BKK, and BKK-PVG. My wife called on 3/18 and cancelled these flights. She still has not received her refund. And the travel agent DeluxeFlights says nothing is refundable. And this is contrary to airline business practices during these days of pandemic. PLEASE HELP AND SEND HER THE $6,176.97 REFUND.

I worked with Andrew Pierce I worked with Andrew Pierce. He was terrific, ensuring we got business class to Australia at a good price. But more than that; much more. You see, we were on a cruise in 2021. The cruise was postponed by a year cause of Covid restrictions in Aus/New Zealand AND our itinerary was changed. Instead of starting in Auckland, NZ, we STARTED THE CRUISE IN SYDNEY. Therefore, not only did our flights in 2021 have to be changed to 2022, but the destination had to be changed from Auckland to Sydney. A real mess. Andrew took it calmly, and changed the whole travel with only minor penalties. We flew Business Class from Raleigh to Sydney with no problems. AND WE FLEW OUT ON DEC. 22nd, the day of the great U.S. cold snap. Chicago, our first gateway, was -20 Farenheit!! But... no problems. Andrew was great and calm throughout. Almost always available. No 1-hour hold music. No hassles, good, flights, good price. 5-star service. Thank you, Andrew!

I previously left a bad review on BBB… I previously left a bad review on BBB and someone from the company reached out and said they didn't have any information about my trip and requested that I send a copy of my ticket numbers and flight conformation numbers. I sent the information and received no response back. I sent a follow up email and still no response. Now even the agent that booked the flight for me wont respond to my emails.

Good, Trustworthy and good value I have used this service for years and appreciate a very good flights at a good value.