Terrible customer service Terrible customer service. Slow, slow, slow to ship. No tracking information or notice of shipping provided. No way to contact customer service, email or phone. Do not buy from this company…it will just lead to total frustration. After reading reply from SkyGeek, I must respond. When order was placed the products selected stated in stock, otherwise I would have placed my order with another vendor. As far as contacting their costumer service, there is no such number or email contact listed on the bottom of order as they claim. Again, do not place orders with this company, they are not truthful!!

Slow I placed an order for a battery November 20th, two and a half days before Thanksgiving. The order showed to be Processing on November 24th so I called but Skygeek apparently took off both Thursday and Friday for a long weekend. My order is still processing. According to the website, Skygeek ships in 3 to 5 business days so it may not ship at all until Wednesday 9 days after it was ordered. Skygeek also says that Fedex takes 4 days to deliver so now we are at 13 days. I paid Skygeek's premium price for this item and am very unhappy that it will take two weeks or longer to arrive. I am certain that this will be my last experience with Skygeek.

DELAY DELAY DELAY! Avoid them! I have order 3 pcs of B737-800 landing gear lockpin, part number C32026-12. I ordered on 6th April 2023, the information was order takes 34-37 business day to process. Until today, 15 June 2023, they have not sent my order yet. I sent them emails many times asking about my purchase, and i always get the same template answer, and each time they replied my email, the shipping date delay always getting worse. They will not inform you unless you ask. I don't know how long do i have to wait for my lockpin.

I hate leaving a bad review I hate leaving a bad review, but this company is out of touch with the ordering process. Communication is key when someone is waiting on an aircraft part! This is the second time I have ordered and no communication. Don't waste your time, it might cost you a little more elsewhere but at least you know when you are going to receive it.

Avoid at all cost! Avoid at all cost! Ordered a (relatively expensive, for what it is) Part. According to the page it's on stock. Money gone, no delivery. Multiple tickets - no reaction. Missed a maintenance date (add-on costs, sure). Aircraft unserviceable due to this crap. Never again.