DOW 1447050 SILASTIC RTV-4130-J Purchased some Xiameter RTV 4130J. Label states it has a shelf life of 1 year. Attempted to cast some seals less then 2 months after purchasing and it is defective/won't cure. Write customer service and come to find out that if the order is over 30 days any claims on a defective product are null. Poor customer service, shady policy that isn't Clearly put out there. $100.00 flushed down the drain. Spend your money elsewhere if you want to be treated well.

Java-Script Recently, not certain when or why, we are unable to order on-line via our work network without enabling java-script. Unfortunately, java causes other issues with programs, so our request to our IT Dept was declined. In order to place an order, we have to use our personal cell phones which is an inconvenience.

Don't pay for same day shipping I placed an order online and paid for same day guaranteed shipping. Two days later I called to request a tracking number. Per the customer service rep, it hadn't shipped. I begged her to please have it ship that day (a Friday). It still did not ship until after the weekend. We probably will not order again since their same day guarantee is not a guarantee and customer service did not even make an effort to right the wrong. We did get our $10 refund for paying for same day shipping.

Change your shipping carrier So far I can't really say anything about my experience because after almost three weeks since I placed this order I still have to see the product. FedEx originally showed a delivery date of 12/11, then change it to 12/15 - today - but the package is still in Mendon, MO. Very unlikely to be here by tonight. Using the pandemic as an excuse, FedEx has become the worst carrier, even worse than the post office. You guys better change that or you will lose a lot of business. Personally, I will not buy anything from you unless you switch to UPS.

Ordered case of Krylon 1307 Battery… Ordered case of Krylon 1307 Battery Protector. Could have given better than 1 star if it didn't take 3 weeks for them to start shipping process. And they only did that because I complained about it. It took them four days to respond. Still waiting for delivery. Shop elsewhere.