Kelly Frappier
GBDon't pay for same day shipping I placed an order online and paid for same day guaranteed shipping. Two days later I called to request a tracking number. Per the customer service rep, it hadn't shipped. I begged her to please have it ship that day (a Friday). It still did not ship until after the weekend. We probably will not order again since their same day guarantee is not a guarantee and customer service did not even make an effort to right the wrong. We did get our $10 refund for paying for same day shipping.
Jennifer Jones
GBBuyer Beware Buyer Beware! One would do better buying products at the flea market versus SkyGeek. Purchased 20 tubes of silicone caulk: the product was either defective or in someway outdated—4 of 20 tubes would not cure after seven days. Refund process was unduly long and cumbersome.
perry hutchins
GBI hate leaving a bad review I hate leaving a bad review, but this company is out of touch with the ordering process. Communication is key when someone is waiting on an aircraft part! This is the second time I have ordered and no communication. Don't waste your time, it might cost you a little more elsewhere but at least you know when you are going to receive it.
Mark Heston
GBGet to know your product If you sell a product you should know what your selling! How can you be productive in sales if you don't know the basic information on the product you list on your website. The immediate respose from your company is "BANG, not interested in attempting to help you with your query" why would anyone contact this company? Terrible Sales ethics. Extremely POOR Service !
Barry
GBSlow I placed an order for a battery November 20th, two and a half days before Thanksgiving. The order showed to be Processing on November 24th so I called but Skygeek apparently took off both Thursday and Friday for a long weekend. My order is still processing. According to the website, Skygeek ships in 3 to 5 business days so it may not ship at all until Wednesday 9 days after it was ordered. Skygeek also says that Fedex takes 4 days to deliver so now we are at 13 days. I paid Skygeek's premium price for this item and am very unhappy that it will take two weeks or longer to arrive. I am certain that this will be my last experience with Skygeek.