Booked a business class ticket in Air… Booked a business class ticket in Air India using Vayama/Budget-Air. Canceled the ticket and Air India specifically mentioned that except for 600 USD everything else will be returned. So far no luck in getting the money back from Vayama. Vayama keeps on redirecting to Air India. Air India said that it is the responsibility of 3rd party to refund the amount in due time. I am going to sue Vayama for stealing my money and causing me mental stress and anxiety. Never ever book any ticket with the theives. Booking number KBUSW-0603300 Airline reference: M3XNL7

Absolute scam artists Absolute scam artists. I would not book with Vayama unless you have lots of disposable income and time that you don't care about. The customer service is incompetent and they just want to suck more money out of you.

DONT EVEN TRY VAYAMA, TOTAL SCAM Not just bad, f**king bad! I requested change for my outbound flight, 30th Dec to 13/17th Dec. Someone who answered the phone made the change from 13th Jan to 14th Jan in inbound flight, which I never requested. I have proof that I didn't request for 13th-14th January change. Now they are sending me invoice of 13th-14th Jan change, charging what I didn’t requested and saying my original 13th flight is not available anymore. They don't hold calls or reply my mails any longer. What should I do???? SO F**KING BAD CUSTOMER SERVICE, VAYAMA

If I could give 0 stars I would If I could give 0 stars I would. Please don't ever book through this company. We submitted a ticket regarding a mistake that was made...a small tiny mistake of a name being off by two letters 14 hours after we booked. We submitted a passport to them to correct this. Their response was pretty much that you have time don't worry about it. We check in again in July as our flight is coming up in August now they say we never recieved a picture of your passport. This is ridiculous so I resubmit the ticket and passport change and now to only have them tell me it was going to be $100 for a two letter name difference. Then they canceled my return flight without notifying me. When finally being guaranteed by a service representative that this will be taken care of this Thursday a few days before my flight he never gets back to me like he said he would. Finally now 2 days before my flight the manager calls me and pretty much says that m 300 something dollar flight now is $2000. Customer service is awful, no one is on the same page, terrible service never booking through them again. There is more and I can't even begin to tell you about the awful conversations and the faulty promises I was given. This company needs to be shut down. Worst experience ever. I don't know if I'll be able to go this upcoming Monday. Vayama you are awful.

Thieves operating different sites See all other reviews on Vayama.ie Thieves is what they are. They will steal your money. That is for sure.