Booked a business class ticket in Air… Booked a business class ticket in Air India using Vayama/Budget-Air. Canceled the ticket and Air India specifically mentioned that except for 600 USD everything else will be returned. So far no luck in getting the money back from Vayama. Vayama keeps on redirecting to Air India. Air India said that it is the responsibility of 3rd party to refund the amount in due time. I am going to sue Vayama for stealing my money and causing me mental stress and anxiety. Never ever book any ticket with the theives. Booking number KBUSW-0603300 Airline reference: M3XNL7

Thieves operating different sites See all other reviews on Vayama.ie Thieves is what they are. They will steal your money. That is for sure.

DONT EVEN TRY VAYAMA, TOTAL SCAM Not just bad, f**king bad! I requested change for my outbound flight, 30th Dec to 13/17th Dec. Someone who answered the phone made the change from 13th Jan to 14th Jan in inbound flight, which I never requested. I have proof that I didn't request for 13th-14th January change. Now they are sending me invoice of 13th-14th Jan change, charging what I didn’t requested and saying my original 13th flight is not available anymore. They don't hold calls or reply my mails any longer. What should I do???? SO F**KING BAD CUSTOMER SERVICE, VAYAMA

Still in a dispute with them around an… Still in a dispute with them around an imaginary schedule change. Basically missed our connection and they sent an email nearly three hours after to advise of a "schedule change" Akin to buying a jacked and wearing it home only for the sleeves to fall off before you get an email to say "sleeves may fall off". The customer service is an endless line of rubbish excuses and nonsensical screen shots. Do not use this company, they're scammers

After payment was processed After payment was processed they sent me an email that the booking is cancelled. I called customer service and they told me that the money will be refunded in 5 working days. I hope I will get my money back. They didnt provide me the reason for cancellation. I am not sure if it is scam. Booking number: VUS-8941324 Anyonw who can help please contact me