SCAM No option to give 0 stars No option to give 0 stars. This is a scam company. I booked my flight for 2 and had to cancel due to covid diagnosis. I was told I had to pay 250$(which I did) in addition to my fare to cancel this reservation. They refused to refund me. I had one year to use my future credit. I rebooked one of the 2 reservations and had to pay an additional 150$. To no avail I cannot reach company no response to my emails and the phone message says " vacant number" I have called daily and to no avail to get my money back. Greater than 500$. I was harassed and called back on several occasion when booking my initial flight when I told the agent "Ted",the flight was too expensive, and I could book on google. Obviously from India by accent if I had to guess. It is the preverbal bait and switch. Do not use this company at all costs... and trust me, it will cost you! This is the number the email stated to call to use future credit.855-222-7164. Buyer Beware. Multiple emails later and still no response. Hard lesson learned in Medford Oregon. Book through Airline directly. During hard times I tried to save a $ and ended up spending $$$$ more than I had. Reservation Fri Dec 16th, 2022, 3IIFZ5 pursuing every avenue, I know to retrieve my $$$ D.E

Repeat Customer--Highly pleased! I've used them for both an international and domestic flight and saved a bundle both times. They have access to flights and rates cheaper than what I can find online. I was skeptical at first, but trust me, it works great! Within 24 hours of booking online, the tickets come through. After fraud prevention stopped the sale, they worked with me to make sure I received the tickets at the cheap rate.

I appreciated Mason's call to inform me… I appreciated Mason's call to inform me that my flight reservation made through them has changed. This was a proactive measure that increased my trust as a consumer with this agency that I have not used before.

Pro tip Pro tip: Cancel your credit card while you are on the phone with "Cheapbestfares" because they are forcing you into paying higher fees. Do not hang up the phone until your card is canceled and before they charge you erroneous fees!

Grateful I am so grateful today for the Senior Travel Expert Neil Martin, that assisted me today. He was very professional, personable and polite. I booked a flight for mere pennies. Unfortunately, the resort that we were booking was unavailable. Long story short, Neil went above and beyond to find us accommodations. The area seemed to be the place to be at that time of year. I had to cancel our flight. Neil was amazing! Thank you