Frank Smith I write to express my gratitude to Frank Smith for all the help and assistance he gave me in booking my recent flight to San Francisco. Frank was courteous, patient and very professional is manner. He was also prompt in responding to emails. Working with Frank made booking this flight a very easy experience. Please pass on my best wishes to him.

Great customer service I want to thank you for doing such an excellent job booking my flight during the holidays. You went the extra mile to get me an earlier flight due to my friend being ill. I truly appreciate that. Jackson is excellent at his job and any future bookings I may need I will contact him.

This company uses manipulative business practices This company uses manipulative business practices. They will offer a low fare, let you purchase it, and then (without mentioning it anywhere in the confirmation email or website) at some point in the next day they will try to call you, and if you miss their call, once you call them back they will tell you that the fare you booked is no longer available. Instead, they'll offer you a price that is more expensive than the typical fare for that flight - mine was $370 for a $317 flight. They say that I could've gotten the lower fare if I'd answered the phone, but of course, there's no reason to actually believe that. Don't waste your time with them.

SCAM No option to give 0 stars No option to give 0 stars. This is a scam company. I booked my flight for 2 and had to cancel due to covid diagnosis. I was told I had to pay 250$(which I did) in addition to my fare to cancel this reservation. They refused to refund me. I had one year to use my future credit. I rebooked one of the 2 reservations and had to pay an additional 150$. To no avail I cannot reach company no response to my emails and the phone message says " vacant number" I have called daily and to no avail to get my money back. Greater than 500$. I was harassed and called back on several occasion when booking my initial flight when I told the agent "Ted",the flight was too expensive, and I could book on google. Obviously from India by accent if I had to guess. It is the preverbal bait and switch. Do not use this company at all costs... and trust me, it will cost you! This is the number the email stated to call to use future credit.855-222-7164. Buyer Beware. Multiple emails later and still no response. Hard lesson learned in Medford Oregon. Book through Airline directly. During hard times I tried to save a $ and ended up spending $$$$ more than I had. Reservation Fri Dec 16th, 2022, 3IIFZ5 pursuing every avenue, I know to retrieve my $$$ D.E

Grateful I am so grateful today for the Senior Travel Expert Neil Martin, that assisted me today. He was very professional, personable and polite. I booked a flight for mere pennies. Unfortunately, the resort that we were booking was unavailable. Long story short, Neil went above and beyond to find us accommodations. The area seemed to be the place to be at that time of year. I had to cancel our flight. Neil was amazing! Thank you