Excellent service. Strongly Recommend!!! Booked a flight from LHR to Chicago and… Booked a flight from LHR to Chicago and the process was seamless. At first was skeptical about the ridiculously cheap prices despite the proximity of travel date, was amazed when I called to confirm with a customer service and I got my booking ticket in less than 20mins. Later confirmed my booking on Lufthansa almost immediately. One of the best Booking system I've come across. The customer service was super amazing. I Strongly recommend!!!👍

Clear flights and fares information The flights and fares are clearly presented. It was easy to search and make a flight booking. Promo code could be applied successfully. The breakdown of fares, rebate and promo discount are clearly displayed before making payment. Response was prompt upon purchase. Overall very good experience.

Looking forward for continuing a good experience I got the best price and timing for my flight from Venice to Boston and I soon recommended it to my sister for her same-day flight as mine from Venice to San Francisco. The StudentUniverse site is very clear and fast and for now, I recommend everyone to try it. I hope everything will be going as good and smooth as our booking.

Very bad customer service Very bad customer service. My advice is to book directly from the airline, at least you get decent customer service. Very disappointing for them to claim being a student focused company. Never again. Edit: sir/madam, please read the hundreds of other reviews: your customer service is very bad and unfriendly. The issue I'm describing was immediately resolved by the airline itself. Turns out, there was an easy solution. Good luck with improving your company.

Gap Year Trip to Australia My daughter and I booked her flight from London to Australia during her gap year (2023-2024). Unfortunately, the airline changed part of her trip back to the UK, which meant she would miss her connection. I called Student Universe, I was answered quickly by a gentleman called Nick. Nick was super helpful, courteous, patient and articulate. He came across as an expert in his field and was fast and efficient in accommodating my daughters wishes for her trip back home. I will definitely use Student Universe in the future, as this experience tells me they are ready to assist their customers when and wherever they need help. Definitely worth the 5 stars!