Michael Baker
AUGood Experience everything went well Everything went well, no problem with booking, good price> Not the 1st time I have used Studentuniverse and I can highly recommend them. If I may warn people while I am here, don't ever book through Edream, they charge a totally different price when you finalise your booking,. I was charged almost 3 times the fare I booked and could get no satisfaction after 3 complaint calls
Gregori Molinaro
AUFlight Change I called three times to try to change my flights after gathering some information with Luke, who provided amazing customer service and genuinely tried to help me. When I called back to the call center after talking to the the airline company, I asked for Luke, he wasn’t available, so I had to speak with someone else who wasn't very helpful in finding the cheapest fare to change my flights. However, on my third call, I spoke to Kyle, who was as good as Luke and actually put effort into helping me. He did a great job! Thank you, guys, for understanding and being empathetic to my situation, and for going above and beyond to assist your customers. That’s the level of treatment all customers should receive when reaching out to a customer service center.
Jamiu Idris
NGA great platform for student to book… A great platform for student to book flight at a discounted rate. However, asking someone to snap there card may be suspicious because of security reasons. At first I was scared of doing that. There are better ways to matching details. Thank you
Marc S
GBVery happy camper! I have read many reviews, and I was very hesitant to buy from this company, I was booking a month in advance from Clt to Rome, I found a really good deal on Studentuniverse, a direct flight back from Rome with a price much cheaper than flights with multiple stops. I purchased the ticket, the next morning, I received my ticket, I checked with the airline, everything is legit. end of story! No scam, no bate and switch.
Bailey
GBUnbelievably great I had booked a flight through them after being skeptical for weeks, and checked a few days later to see that the prices dropped substantially on a MUCH better flight. Called them up and within 15 minutes they had changed my itinerary to the cheaper flight and refunded me the difference. Quite literally 1/4 of the price of booking through the airline directly. Insane.