Student Universe is AWFUL with ticket changes Student Universe does not help with cancellations or trip changes. All they say is stuff about "the airlines polices" which is just not true. When I asked to speak to someone else, they do not provide another agent. They are awful if plans change and now I have lost so much money because they don't even try to get me a refund for my tickets.

Everything has been smooth so far Everything has been smooth so far. I recently purchased United Airlines tickets for a round trip from Los Angeles to Milan. After adding the itinerary to my United Account, I double-checked everything—it’s all in order. In my view, the folks who’ve had a tough time are probably the ones whose flights got canceled or needed rebooking. When you book through a third-party website (whether it’s for car rentals, hotels, or airlines), handling changes or cancellations can be more challenging. For a hassle-free experience, my recommendation is to book directly with the specific company you’re planning to use. However, if you’re looking to save some cash and don’t anticipate any changes or cancellations, going with a third-party website can score you significant discounts. Remember to compare prices; sometimes, third-party platforms offer better deals.

Very bad customer service Very bad customer service. My advice is to book directly from the airline, at least you get decent customer service. Very disappointing for them to claim being a student focused company. Never again. Edit: sir/madam, please read the hundreds of other reviews: your customer service is very bad and unfriendly. The issue I'm describing was immediately resolved by the airline itself. Turns out, there was an easy solution. Good luck with improving your company.

Good Experience everything went well Everything went well, no problem with booking, good price> Not the 1st time I have used Studentuniverse and I can highly recommend them. If I may warn people while I am here, don't ever book through Edream, they charge a totally different price when you finalise your booking,. I was charged almost 3 times the fare I booked and could get no satisfaction after 3 complaint calls

Best Flight fort the Best Price! I'd been looking for several days for a cheap flight from Berlin to LA without any overnight or inordinately long layovers. I'd never heard of this site, but somehow it popped up and--boom!--the perfect flight for the lowest price I'd seen anywhere. I booked immediately and got my confirmation the next day. Everything looks to be in order!