Unbelievably great I had booked a flight through them after being skeptical for weeks, and checked a few days later to see that the prices dropped substantially on a MUCH better flight. Called them up and within 15 minutes they had changed my itinerary to the cheaper flight and refunded me the difference. Quite literally 1/4 of the price of booking through the airline directly. Insane.

One of the worst companies iv had to… One of the worst companies iv had to deal with. My partner is disabled and I requested assistance which they said they had spoken to the airline and had requested this. Apon arrival at the airport it was clear this hadn’t been done. We also paid extra for special meals which we never got because the airline knew nothing about it. Resulting in us not eating for 2-3 days. We still have a flight back to the uk in a weeks time which I am hoping might be better. I definitely will not be using student universe again.

Beware you will never get the seats you paid for 1)The whole basis for this company’s existence is to give its student client base better deals on travel. This is the first failing point. Prices are no better if not dearer than on other simpler to use sites / airlines direct. 2) the whole booking experience is very convoluted and awkward requiring photos of passports and credit cards and authorisations if you as a parent want to purchase a ticket for your children. 3) The cherry on the cake comes when you try to get an answer from them afte 3 months and on the eve of your flight chasing the print out of the seats you have paid for 3 months earlier, just to be told that they are sorry and that they will refund you the cost of your purchased seats!!! This only because I wrote to them chasing this issue up; had I not? …. I don’t know! Never will I avail myself of this company’s services again! Terrible!

Good Experience everything went well Everything went well, no problem with booking, good price> Not the 1st time I have used Studentuniverse and I can highly recommend them. If I may warn people while I am here, don't ever book through Edream, they charge a totally different price when you finalise your booking,. I was charged almost 3 times the fare I booked and could get no satisfaction after 3 complaint calls

Looking forward for continuing a good experience I got the best price and timing for my flight from Venice to Boston and I soon recommended it to my sister for her same-day flight as mine from Venice to San Francisco. The StudentUniverse site is very clear and fast and for now, I recommend everyone to try it. I hope everything will be going as good and smooth as our booking.