Haydn Robert Dawkins
GBOne of the worst companies iv had to… One of the worst companies iv had to deal with. My partner is disabled and I requested assistance which they said they had spoken to the airline and had requested this. Apon arrival at the airport it was clear this hadn’t been done. We also paid extra for special meals which we never got because the airline knew nothing about it. Resulting in us not eating for 2-3 days. We still have a flight back to the uk in a weeks time which I am hoping might be better. I definitely will not be using student universe again.
HALDANE/DAVID STANLEY
GBBest Flight fort the Best Price! I'd been looking for several days for a cheap flight from Berlin to LA without any overnight or inordinately long layovers. I'd never heard of this site, but somehow it popped up and--boom!--the perfect flight for the lowest price I'd seen anywhere. I booked immediately and got my confirmation the next day. Everything looks to be in order!
Laura Eggen
AUCustomer service is so quick and… Customer service is so quick and amazing. All my questions were answered. I felt so comfortable booking my trip knowing that any concerns are addressed quickly. Will definitely book through student universe again!
Mary
DEStudent Universe is AWFUL with ticket changes Student Universe does not help with cancellations or trip changes. All they say is stuff about "the airlines polices" which is just not true. When I asked to speak to someone else, they do not provide another agent. They are awful if plans change and now I have lost so much money because they don't even try to get me a refund for my tickets.
Icon Parking Guest
GBDon't Expect them to book everything you pay for! Day before my flight back and I'm trying to confirm my seat and the airline is telling me they didn't receive the extra money I paid for my seat and now I'm subject to more fees!! I had travel protection and it still only got me a 7 day later refund. Book directly, it is definitely cheaper with a flight watch and the airlines guaranteed.