Marc S
GBVery happy camper! I have read many reviews, and I was very hesitant to buy from this company, I was booking a month in advance from Clt to Rome, I found a really good deal on Studentuniverse, a direct flight back from Rome with a price much cheaper than flights with multiple stops. I purchased the ticket, the next morning, I received my ticket, I checked with the airline, everything is legit. end of story! No scam, no bate and switch.
s Leiden
GBVery bad customer service Very bad customer service. My advice is to book directly from the airline, at least you get decent customer service. Very disappointing for them to claim being a student focused company. Never again. Edit: sir/madam, please read the hundreds of other reviews: your customer service is very bad and unfriendly. The issue I'm describing was immediately resolved by the airline itself. Turns out, there was an easy solution. Good luck with improving your company.
Josiah Zaragoza
GBCheap prices Cheap prices. Easy to use website. Fast confirmation of my student position. Only thing I would say is that if you buy connecting/jumping flights it may be cheaper than direct/connect flights and Student Universe doesn't point that out.
George
KELife saver As every student would, I booked two months early through my local airline. However, 4 weeks before my scheduled flight, something came up and I had to cancel my reservations. At that time, the prices were too high but student universe came through. I got prices half of what other agents and airlines were putting up. I was so happy, and the booking experience is so easy and so fast. I'd really recommend this to anyone
Colleen
GBThey’re so difficult to work with They’re so difficult to work with. Zero customer service. You can never get anyone on the phone and their flights are way more expensive then what they claim they will be.