Customer service is so quick and… Customer service is so quick and amazing. All my questions were answered. I felt so comfortable booking my trip knowing that any concerns are addressed quickly. Will definitely book through student universe again!

Very bad customer service Very bad customer service. My advice is to book directly from the airline, at least you get decent customer service. Very disappointing for them to claim being a student focused company. Never again. Edit: sir/madam, please read the hundreds of other reviews: your customer service is very bad and unfriendly. The issue I'm describing was immediately resolved by the airline itself. Turns out, there was an easy solution. Good luck with improving your company.

Unbelievably great I had booked a flight through them after being skeptical for weeks, and checked a few days later to see that the prices dropped substantially on a MUCH better flight. Called them up and within 15 minutes they had changed my itinerary to the cheaper flight and refunded me the difference. Quite literally 1/4 of the price of booking through the airline directly. Insane.

Best Flight fort the Best Price! I'd been looking for several days for a cheap flight from Berlin to LA without any overnight or inordinately long layovers. I'd never heard of this site, but somehow it popped up and--boom!--the perfect flight for the lowest price I'd seen anywhere. I booked immediately and got my confirmation the next day. Everything looks to be in order!

Everything has been smooth so far Everything has been smooth so far. I recently purchased United Airlines tickets for a round trip from Los Angeles to Milan. After adding the itinerary to my United Account, I double-checked everything—it’s all in order. In my view, the folks who’ve had a tough time are probably the ones whose flights got canceled or needed rebooking. When you book through a third-party website (whether it’s for car rentals, hotels, or airlines), handling changes or cancellations can be more challenging. For a hassle-free experience, my recommendation is to book directly with the specific company you’re planning to use. However, if you’re looking to save some cash and don’t anticipate any changes or cancellations, going with a third-party website can score you significant discounts. Remember to compare prices; sometimes, third-party platforms offer better deals.