They’re so difficult to work with They’re so difficult to work with. Zero customer service. You can never get anyone on the phone and their flights are way more expensive then what they claim they will be.

Beware you will never get the seats you paid for 1)The whole basis for this company’s existence is to give its student client base better deals on travel. This is the first failing point. Prices are no better if not dearer than on other simpler to use sites / airlines direct. 2) the whole booking experience is very convoluted and awkward requiring photos of passports and credit cards and authorisations if you as a parent want to purchase a ticket for your children. 3) The cherry on the cake comes when you try to get an answer from them afte 3 months and on the eve of your flight chasing the print out of the seats you have paid for 3 months earlier, just to be told that they are sorry and that they will refund you the cost of your purchased seats!!! This only because I wrote to them chasing this issue up; had I not? …. I don’t know! Never will I avail myself of this company’s services again! Terrible!

Very happy camper! I have read many reviews, and I was very hesitant to buy from this company, I was booking a month in advance from Clt to Rome, I found a really good deal on Studentuniverse, a direct flight back from Rome with a price much cheaper than flights with multiple stops. I purchased the ticket, the next morning, I received my ticket, I checked with the airline, everything is legit. end of story! No scam, no bate and switch.

Don't Expect them to book everything you pay for! Day before my flight back and I'm trying to confirm my seat and the airline is telling me they didn't receive the extra money I paid for my seat and now I'm subject to more fees!! I had travel protection and it still only got me a 7 day later refund. Book directly, it is definitely cheaper with a flight watch and the airlines guaranteed.

Everything has been smooth so far Everything has been smooth so far. I recently purchased United Airlines tickets for a round trip from Los Angeles to Milan. After adding the itinerary to my United Account, I double-checked everything—it’s all in order. In my view, the folks who’ve had a tough time are probably the ones whose flights got canceled or needed rebooking. When you book through a third-party website (whether it’s for car rentals, hotels, or airlines), handling changes or cancellations can be more challenging. For a hassle-free experience, my recommendation is to book directly with the specific company you’re planning to use. However, if you’re looking to save some cash and don’t anticipate any changes or cancellations, going with a third-party website can score you significant discounts. Remember to compare prices; sometimes, third-party platforms offer better deals.