PradeepKumar Rajendran
AEIrresponsible. Practically no after-service. My name is Pradeep and I have to reschedule my ticket immediately. I have tried to contact via calls, email, online forms and none of them were responsive. My calls were on hold forever. This is cheating. I'm looking into options as how to escalate this legally. My PNR:ZBBQTX
Nader Zakhary
AEWorst Painful Experience My advice for you if you understand Simple English. Never use Aerobilet App or their Services in general. I had a painful experience! If I have enough time to go through it! Will update this review. My default feedback for any Service regardless of any issue, I usually give the best feedback. This one is exception to the rule in a disappointing negative way. I thank God that I can write this review for those who think about using their services to be aware! There are much better providers in the market. Better consider using another platform.
Walid BouChellih
KWI’m trying to reach anyone in Aerobilet… I’m trying to reach anyone in Aerobilet since Tuesday 30/7/2019, 5 emails have been sent, 10 international call and no one pickup, 5 messages through website with no feedback, thousands of Msgs on Facebook and whats and still no feedback. What shall I do else!?!?!? Shall I book another ticket rather than waiting for someone to say HI I did not face such an issue during my life. 6 days with no feedback even by one message. My ticket is date after 3 days and Im trying to reach anyone since 6 days ago!!!! May be you will reply next year...
Evgeniya
RUWORST EXPERIENCE EVER Worst experience ever! Calling and emailing Aerobilet offices worldwide as well as support, no any response during two weeks! My flight is tomorrow and I can’t go, so I am simply going to lose USD 600 due to extraordinary poor service of Aerobilet! This is ridiculous! I contacted even their Facebook, but absolute silence. No refund! No change! No any email! And tomorrow instead of working in business hours I am going to call Aerobilet offices worldwide again with hope that on the day of my flight I will reach them afterwards...PNR: ZERCSW
Rachel
IEDo not book with these fraudsters!! I’ve had the worst experience possible with Aerobilet. Our flight was changed but Aerobilet did not update the ticket number and because of this, when we arrived at the airport we were unable to check in. We tried tirelessly to get in touch with aerobilet prior to our departure, but no response. We ended up having to buy new tickets. I would advise anyone to avoid them at all costs.