Efficient and friendly Efficient and friendly. Leslye handled my concern very well, showing empathy and understanding my needs. She helped ease my stress and provided me with a solution that works for both parties.

I recently changed plans and my… I recently changed plans and my cost/kwH wasn't matching what I was told. Maria walked me through it even gave me a couple projections of usage past a certain kWh. She was very knowledgeable and patient

Customer Rep was very helpful and kind Customer Rep was very helpful and kind. Maria took her time to find out what would be the best solution for the problem we had. She explained everything in detail and help to resolve the issue in such a timely manner. Thank you!

Ms Maria O was so helpful Ms Maria O was so helpful. She worked with me on my bill. My husband just got out of the hospital a couple days ago after a month being in there. She understood my situation n she worked with me n I am very blessed that she was the one who I spoke with. I thank her so very much!!!! I was stressed before about my bill and she had put my mind at ease n went beyond to help me. She is a great person n y'all have an excellent customer service representative!!!!

Maria was able to resolve my issue and… Maria was able to resolve my issue and help me in scheduling a payment with an extension