DAVID BLACKWELL
GBHVAC mishap Maria stayed with me for over an hour to setup a payment schedule due to a faulty HVAC system that created a huge electric bill. She was most helpful and diligent in explaining and working through the payment options. Good job. I would say for management's benefit that I do miss talking to a human.
Nora
GBIt made it great just to hear the…person explain in detail . It made it great just to hear the person explain the sitituation and go step by step with you. Very kind and helpful in every thing .
MELISSA MCCURRY
GBLESLYE VELASQUEZ Was very helpful and… LESLYE VELASQUEZ Was very helpful and got my issue taken care . Very pleasant.
LORIE ALYEA
GBCustomer service helped me arrange a… Customer service helped me arrange a payment extension. Was very informative and polite. Got my electric bill taken care of so I don't get it disconnected. Also gave me information on 211
Ms. Jan
GBFirst time customer and the experience… First time customer and the experience was great! The customer service agent I spoke with was patient and thorough.