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Trustify360 - Default Title

TXU Energy

6555 Sierra Drive, 75039, Irving, United States

http://shop.txu.com

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5.00

Based on 20 Reviews

100.00%

0.00%

About TXU Energy

More Texans trust TXU Energy to power their homes and businesses than any other electricity provider. Our customers count on us for plans that fit the way they live and work and to help them save with straightforward, price-protected rates. We’ll also help you use less electricity with our tips and tools, 24/7 service and support, bill assistance and more.

Contact Info

http://shop.txu.com
6555 Sierra Drive, 75039, Irving, United States
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First time customer and the experience… First time customer and the experience was great! The customer service agent I spoke with was patient and thorough.

HVAC mishap Maria stayed with me for over an hour to setup a payment schedule due to a faulty HVAC system that created a huge electric bill. She was most helpful and diligent in explaining and working through the payment options. Good job. I would say for management's benefit that I do miss talking to a human.

I recently changed plans and my… I recently changed plans and my cost/kwH wasn't matching what I was told. Maria walked me through it even gave me a couple projections of usage past a certain kWh. She was very knowledgeable and patient

LESLYE VELASQUEZ Was very helpful and… LESLYE VELASQUEZ Was very helpful and got my issue taken care . Very pleasant.

Customer service helped me arrange a… Customer service helped me arrange a payment extension. Was very informative and polite. Got my electric bill taken care of so I don't get it disconnected. Also gave me information on 211

TXU Energy

http://shop.txu.com

About TXU Energy

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Contact Info

Ms. Jan

DAVID BLACKWELL

VIRGINIA OLIVA

MELISSA MCCURRY

LORIE ALYEA