ZENAIDA CARDENAS
GBI always have a good experience with… I always have a good experience with TXU representatives. I never have any problems. They are very helpful and so understanding. In one word. They are awesome.
LaToya M
GBCustomer Rep was very helpful and kind Customer Rep was very helpful and kind. Maria took her time to find out what would be the best solution for the problem we had. She explained everything in detail and help to resolve the issue in such a timely manner. Thank you!
DAVID BLACKWELL
GBHVAC mishap Maria stayed with me for over an hour to setup a payment schedule due to a faulty HVAC system that created a huge electric bill. She was most helpful and diligent in explaining and working through the payment options. Good job. I would say for management's benefit that I do miss talking to a human.
Michelle J Anderson
GBMaria was able to resolve my issue and… Maria was able to resolve my issue and help me in scheduling a payment with an extension
Michelle C
GBThank you TXU for amazing chat agents… Thank you TXU for amazing chat agents like Maria O. She definitely took her time to explain policies and plans. I will definitely recommend this service to my family and friends.