ERIK AGUILAR
GBVery helpful Very helpful, and provided peace of mind. I had received a scam call about a service interruption so i contacted the chat option of costumer service and was quickly put at ease regarding my account
LORIE ALYEA
GBCustomer service helped me arrange a… Customer service helped me arrange a payment extension. Was very informative and polite. Got my electric bill taken care of so I don't get it disconnected. Also gave me information on 211
STACEY ELLIOTT
GBBest Rep Award!! The Rep was very helpful and friendly, she never made me feel bad because we were needing to extend our pay day which was so nice to feel. We asked to move this due to an unexpected death in the family, which has been overly stressful, so to be able to reach out and have someone work with me without judgement was very unexpected but delightful. Thank you .
BALAKRISHNA
GBreally help full adding a household… really help full adding a household name to current utility bill.
DAVID BLACKWELL
GBHVAC mishap Maria stayed with me for over an hour to setup a payment schedule due to a faulty HVAC system that created a huge electric bill. She was most helpful and diligent in explaining and working through the payment options. Good job. I would say for management's benefit that I do miss talking to a human.