GEORGE E KNOLL
GBEfficient and professional service The person helping us went the extra mile when we reported to her that the page did not allow us to make partial payment of our monthly bill with the TXU Loyalty Reward Card. She had us walk through the process, and as we reported to her what came up next on the screen, she said, "It looks as if there is a problem with that, so I will create a link for you to use for partial payment." She quickly created and sent us that link, allowing us to use our TXU Loyalty Reward card without a glitch. THANK YOU to that person for taking care of our issue in such a friendly and professional manner.
MELISSA MCCURRY
GBLESLYE VELASQUEZ Was very helpful and… LESLYE VELASQUEZ Was very helpful and got my issue taken care . Very pleasant.
Vanessa Mendez
GBEfficient and friendly Efficient and friendly. Leslye handled my concern very well, showing empathy and understanding my needs. She helped ease my stress and provided me with a solution that works for both parties.
JAMERE SEABERRY
GBI want thank LESLYE VELASQUEZ for… I want thank LESLYE VELASQUEZ for taking out the time for helping me and been cornered with my situation also giving me some helpful information moving forward..
Michelle J Anderson
GBMaria was able to resolve my issue and… Maria was able to resolve my issue and help me in scheduling a payment with an extension