ERIK AGUILAR
GBVery helpful Very helpful, and provided peace of mind. I had received a scam call about a service interruption so i contacted the chat option of costumer service and was quickly put at ease regarding my account
ZENAIDA CARDENAS
GBI always have a good experience with… I always have a good experience with TXU representatives. I never have any problems. They are very helpful and so understanding. In one word. They are awesome.
BALAKRISHNA
GBreally help full adding a household… really help full adding a household name to current utility bill.
Ms. Jan
GBFirst time customer and the experience… First time customer and the experience was great! The customer service agent I spoke with was patient and thorough.
DAVID BLACKWELL
GBHVAC mishap Maria stayed with me for over an hour to setup a payment schedule due to a faulty HVAC system that created a huge electric bill. She was most helpful and diligent in explaining and working through the payment options. Good job. I would say for management's benefit that I do miss talking to a human.