TXU Energy

6555 Sierra Drive, 75039, Irving, United States
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5.00
Based on 20 Reviews

5

100.00%

4

0.00%

3

0.00%

2

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1

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About TXU Energy

More Texans trust TXU Energy to power their homes and businesses than any other electricity provider. Our customers count on us for plans that fit the way they live and work and to help them save with straightforward, price-protected rates. We’ll also help you use less electricity with our tips and tools, 24/7 service and support, bill assistance and more.

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ERIK AGUILAR
GB

Very helpful Very helpful, and provided peace of mind. I had received a scam call about a service interruption so i contacted the chat option of costumer service and was quickly put at ease regarding my account

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DAVID BLACKWELL
GB

HVAC mishap Maria stayed with me for over an hour to setup a payment schedule due to a faulty HVAC system that created a huge electric bill. She was most helpful and diligent in explaining and working through the payment options. Good job. I would say for management's benefit that I do miss talking to a human.

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BALAKRISHNA
GB

really help full adding a household… really help full adding a household name to current utility bill.

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VIRGINIA OLIVA
GB

I recently changed plans and my… I recently changed plans and my cost/kwH wasn't matching what I was told. Maria walked me through it even gave me a couple projections of usage past a certain kWh. She was very knowledgeable and patient

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Michelle C
GB

Thank you TXU for amazing chat agents… Thank you TXU for amazing chat agents like Maria O. She definitely took her time to explain policies and plans. I will definitely recommend this service to my family and friends.

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