DAVID BLACKWELL
GBHVAC mishap Maria stayed with me for over an hour to setup a payment schedule due to a faulty HVAC system that created a huge electric bill. She was most helpful and diligent in explaining and working through the payment options. Good job. I would say for management's benefit that I do miss talking to a human.
ZENAIDA CARDENAS
GBI always have a good experience with… I always have a good experience with TXU representatives. I never have any problems. They are very helpful and so understanding. In one word. They are awesome.
Nora
GBIt made it great just to hear the…person explain in detail . It made it great just to hear the person explain the sitituation and go step by step with you. Very kind and helpful in every thing .
Michelle C
GBThank you TXU for amazing chat agents… Thank you TXU for amazing chat agents like Maria O. She definitely took her time to explain policies and plans. I will definitely recommend this service to my family and friends.
Ruth Nohemi Garza
GBLESLYE V LESLYE V. WAS VERY HELPFUL AND KIND .THE INFORMATION SHE FACILITATED TO ME IS VERY MUCH APPRECIATED.TXU IS GREAT ON HIRING KNOWLEDGABLE EMPLOYEES OVERALL GREAT CUSTUMER SERVICE.