Melissa was Awesome! Melissa was super patient and quick to help with my renewal. She also gave me other options in case I want to switch my plan. Octopus energy always has great customer service, a great app, and unbeatable rates! I highly recommend this company to everyone I speak with.

Problem solved with excellent and speedy service I had a problem with payment methods and called, they answered within a minute and I was able to talk to a real human being, Eric. He was very professional and got my issue sorted in just a few minutes. Dealing with bills sucks already, this being easy made it a lot less painful <3

Ms Clarissa was most patience and very… Ms Clarissa was most patience and very helpfull with all of my questions and was always very polite even though sometimes I kept repeating my self if I did not understand her explanations but she was great in explaining it was on my side that I was not understanding ther terminologies of usage for the Kws or how every you say it...she was just as calm and so so helpful...I had to write something about her becase again I can keep repeating it she was awesome...My name is Olga Hinojosa..thank you for having such a great employee to attend your clients.

I did have a grate experience with…Clarissa I did have a grate experience with costumer service today, Clarissa, was very helpful and respectful with me and my Mother, also she was very kind. We understand everything that she explain to us. Personally I will like to have her on the telephone next time I call for any question regarding my electric bill Thank you

Spoke to Charlotte today in cus service… Spoke to Charlotte today in cus service and oustanding help. I have received consistent excellent customer service from OE being able to send email which gets responded to. I can call and get to speak with someone in less than 1 hour (which is what I experience with my current provider). So helpful thank you.