James
GBFast shipping and updates Fast shipping and updates! Very happy with product!!!!!
Emerald Residence
GBGreat service -
Charlie
GBMatched pricing from another store… Matched pricing from another store (QVC) And went beyond what they were advertising. Haven't had the chance to use in a real situation. So far so good.
Jill MAY
GBFilled order quick All good. Quick and delivery.
Dion H
GBSmart generator not charging I purchased the Eco Flo delta, smart generator along with an entire set up of the Eco Flo, delta pros and external batteries. The generator will not charge either the batteries or the Eco Flo delta pros via the smart cable. This defeats the entire purpose of the smart generator if you can’t charge DC to DC and have the equipment communicate with the generator. The equipment recognizes that it’s connected to the generator. The generator knows that it’s connected to the equipment via the icons on the screen however, no charging ever occurs. I opened up a support ticket several weeks ago and at this point all that has happened is they sent the wrong adapter to me? They were supposed to send a new power adapter for the generator and I and they ended up sending me a level two charger adapter. They claim they’re trying to get this issue resolved but weeks and weeks are going by and I am sitting here with 700 pounds of paper weights. This was supposed to be a system for Home back up in case of a hurricane and I have yet to be able to test the equipment before an event happens. If this issue get resolved, I will post an update on what happens.