stephen H
USGreat response time Great response time and actually follow up before I even ordered. Also lots of help with getting it working right.
Dion Hebert
USI just had to leave a review after the great customer service and amazing pricing I just had to leave a review after the great customer support I got from the guys over at Delta Power Stations. I was a little skeptical so I decided to split up my order into 2 shipments. On my first order I ordered an Echo flow Delta Pro, 2 extra batteries and 400w solar panel (this was a kit they offered). To my surprise it was SEVERAL hundred less than any other site I have been looking at, including sites such as Amazon and even EchoFlow. Not only were they cheaper they offer FRTEE shipping and they did not charge me sales tax. Those two items alone saved me a big chunk of change. I got my order delivered a few days later and after setting it all up, I placed my second order. Once more an Echo Pro Delta, and two batteries, the junction cable to run duel phase 220w along with a few other odds and ends. (EV charging adaptor, Smart Generator charging adaptor, and some Y cables) What I forgot to order was the smart generator. I picked up the phone and called them, they checked to see if I did forget and yes it was my fault. I then placed a 3rd order for the smart Generator and it like the others showed up a few days later, also free shipping and no sales tax. These guys are amazing, you can text them on the weekend if you have a question and you WILL get a call back in a short amount of time. what other company has customer service like this? While I have my system set up, if I ever need something else this is going to be the rist place I check. They have free shipping on all orders, they don't charge sales tax, and they sell the products for less than you can find other places (and they even some times off a discount code for like 5% or 6% off!!!!)
Dave
USExcellent service Excellent service, could not have asked for more. FEDEX had some delivery issues and Delta worked hard with me to get them successfully resolved. I have not had time to set unit up, but I am sure they will be helpful with that as well if I have questions. Certainly recommended and probably will get another unit as a gift.. - Thanks!
Brad deGraf
USVery helpful Very helpful. Phone access easy
William Haney
USExcellent Company With Product Support At All Times Delta and Drew V (owner/operator) provide excellent service during sales, follow up, and assistance with your concerns. Having purchased a product that had a manufacturing defect, the company followed up spending numerous hours, e-mails, letter of support to the manufacturer, and even a personal phone call. Reach out to Delta as they will assist you after the sale to resolve any issues.