Long Wait to talk to CS My provider just sold my brand new renewal contract with just few days over 30 days notice to Discount Power. Shopping around and calling providers to gauge service response. I have been in a bot queue for over 5 min to ask questions about their service. If I can’t even get through to a human now, what’s it going to be like if I am a customer? Similar problem with GoodCharlie. But at least bot told me there was a 10 minute wait. My current provider, Varsity Energy was excellent, local CS and answered on 2nd ring. Too bad they are selling out their customers! …After waiting 10 min in line, Ohm bot just said I could leave msg. Next!!

OhmConnect is a great electricity provider.. OhmConnect is a great electricity provider. I am with them for last two months, two bills received, accurate billing as committed, saved atleast 30% compared to big providers like Ambit and Reliant. I live in Cypress, TX. Thank you OhmConnect.

Developing good habits It helps me to develop actionable habits. Before, I would do things that I thought would reduce my electricity usage, but wasn't sure how much impact my efforts were. With OhmConnect, it is super clear how much energy I am saving.

Great customer service They give you tips on how to save money on your electric bill. They have a rewards program when you cut down on usage. They inform you when your bill has been paid. I'm a new customer so haven't had a lot of experience with them except what I already stated. I'm pleased with them overall and look forward to doing business with them.

It’s a great way to save money and it… It’s a great way to save money and it makes it fun for the whole family to get involved and help save energy. Plus they give us our results within 24hrs after the energy saving hour ends so we can see how we did and what works or what’s helpful to cut back using, ie: laptops, tv, lights. Also they give us ideas on how to save like microwaving vs kitchen oven. It’s been an eye opener for our whole family and good knowledge to carry on and use throughout our lifetimes!