It's just too difficult to earn Ohm… It's just too difficult to earn Ohm points, especially in the fall/winter when we aren't really consuming much electricity anyway. We turned off several lights during the last Ohmhour (which are far and few between nowadays) and only received about 200 points. Given that we'd need at least 8,000 for a $10 gift card that's not very motivating.

WHEN I HAVE QUESTIONS IM GIVEN ANSWERS… WHEN I HAVE QUESTIONS, I'M GIVEN ANSWERS, INSTEAD OF GETTING THE RUN AROUND. i recently contacted Ohm after learning of a program aimed at helping disabled like myself, cover living expenses. The customer service representative assured me they would do all they needed to see i got the help the program offered. With the Rate being the lowest I come across. i no longer fear the ever-increasing bill I received from my last provider. Thank Team

We just received our third plug We just received our third plug. I had a difficult time understanding so I emailed and got immediate help! I love this program snd the staff is quick to help solve any issue I have. I will buy more plugs. I enjoy participating in this program! Thank you for offering it!!!.

Next to no notice for power events and the way to save feels a lot like gambling. Have seen no real legitimate benefit and the "opportunities" or events to save on power are completely at random and they will text you like 5-10 minutes prior to it starting. So... Don't be in the middle of anything. They also give no indication for how long the events will last. 5 minutes? 10? An hour or more? No clue, they just let you know when it's done. I imagine there is a schedule they go off of but for whatever reason we are not privvy to that information. Can't speak for anyone else but I am rather fond of having a schedule or at least some notice for things that can affect flow of my day. Especially working from home. For whatever reason though they seem to run it like a middle school game of red light/green light and that just makes me anxious and angry. Will probably "spin the prize wheel" to burn up my points because the no notice "schedule" has killed my streak and I guess thats how you "save" by basically gambling for prizes, which seems questionable at best. Its like my power bill has awful loot boxes. Cool.

My bills are lower but... My bills are lower. However, I was injured in November and had unexpected expenses because it, making my December payment late. When I called to discuss the customer rep was cold and informed me of the date my electricity would be cut off. They have a very short period of time before they'll cut you off and I have a senior citizen on an electric concentrator living in my home. Disappointed I made this switch now.