Long Wait to talk to CS My provider just sold my brand new renewal contract with just few days over 30 days notice to Discount Power. Shopping around and calling providers to gauge service response. I have been in a bot queue for over 5 min to ask questions about their service. If I can’t even get through to a human now, what’s it going to be like if I am a customer? Similar problem with GoodCharlie. But at least bot told me there was a 10 minute wait. My current provider, Varsity Energy was excellent, local CS and answered on 2nd ring. Too bad they are selling out their customers! …After waiting 10 min in line, Ohm bot just said I could leave msg. Next!!

My experience with Ohmconnect was a… My experience with Ohmconnect was a rollercoaster of emotions. While the concept is great, the challenges of reducing electricity usage over time and the heavy emphasis on referral incentives left me feeling frustrated. The platform has potential, but it may not be suitable for everyone.

It's very easy to do It's very easy to do, you get an alert on your cell or email or both, telling what time the event is happening. It always seems to be in the evening, which can be difficult sometimes because of cooking evening meals. I can't always fit it in due to cooking, but I try to unplug everything that isn't in use to help on those night.

I like the idea and more ways to improve I like the idea. But oh connect could be smarter about giving credits to people who are already top energy savers. The current algorithm seems to only count individuals historical record. It probably works well for average Americans, it's giving top energy savers negative impact. Because when weather hits and we need energy to stay warm inside and there's no other places to cut. Btw We believe we are as the consultant who did solar installation for us said he's never seen bills like this after decades in business. How about giving these people some credits even if the energy usage stay flat?

It’s a great way to save money and it… It’s a great way to save money and it makes it fun for the whole family to get involved and help save energy. Plus they give us our results within 24hrs after the energy saving hour ends so we can see how we did and what works or what’s helpful to cut back using, ie: laptops, tv, lights. Also they give us ideas on how to save like microwaving vs kitchen oven. It’s been an eye opener for our whole family and good knowledge to carry on and use throughout our lifetimes!