We just received our third plug We just received our third plug. I had a difficult time understanding so I emailed and got immediate help! I love this program snd the staff is quick to help solve any issue I have. I will buy more plugs. I enjoy participating in this program! Thank you for offering it!!!.

Got this from ohm connect 07.16.2023 … Got this from ohm connect 07.16.2023 8:06 PST Your results are in! We've calculated the results for your recent OhmHour on Friday, Jul 14, from 7 - 8PM. Unfortunately, you did not save enough energy during this event to earn energy Watts. But wait, there is a silver lining. Because your connected devices participated in this event, you still earned device Watts. Was not home, only things on running internet router and refridgerator.

It's very easy to do It's very easy to do, you get an alert on your cell or email or both, telling what time the event is happening. It always seems to be in the evening, which can be difficult sometimes because of cooking evening meals. I can't always fit it in due to cooking, but I try to unplug everything that isn't in use to help on those night.

Long Wait to talk to CS My provider just sold my brand new renewal contract with just few days over 30 days notice to Discount Power. Shopping around and calling providers to gauge service response. I have been in a bot queue for over 5 min to ask questions about their service. If I can’t even get through to a human now, what’s it going to be like if I am a customer? Similar problem with GoodCharlie. But at least bot told me there was a 10 minute wait. My current provider, Varsity Energy was excellent, local CS and answered on 2nd ring. Too bad they are selling out their customers! …After waiting 10 min in line, Ohm bot just said I could leave msg. Next!!

Great customer service They give you tips on how to save money on your electric bill. They have a rewards program when you cut down on usage. They inform you when your bill has been paid. I'm a new customer so haven't had a lot of experience with them except what I already stated. I'm pleased with them overall and look forward to doing business with them.