I like the idea and more ways to improve I like the idea. But oh connect could be smarter about giving credits to people who are already top energy savers. The current algorithm seems to only count individuals historical record. It probably works well for average Americans, it's giving top energy savers negative impact. Because when weather hits and we need energy to stay warm inside and there's no other places to cut. Btw We believe we are as the consultant who did solar installation for us said he's never seen bills like this after decades in business. How about giving these people some credits even if the energy usage stay flat?

OhmConnect is a great electricity provider.. OhmConnect is a great electricity provider. I am with them for last two months, two bills received, accurate billing as committed, saved atleast 30% compared to big providers like Ambit and Reliant. I live in Cypress, TX. Thank you OhmConnect.

Long Wait to talk to CS My provider just sold my brand new renewal contract with just few days over 30 days notice to Discount Power. Shopping around and calling providers to gauge service response. I have been in a bot queue for over 5 min to ask questions about their service. If I can’t even get through to a human now, what’s it going to be like if I am a customer? Similar problem with GoodCharlie. But at least bot told me there was a 10 minute wait. My current provider, Varsity Energy was excellent, local CS and answered on 2nd ring. Too bad they are selling out their customers! …After waiting 10 min in line, Ohm bot just said I could leave msg. Next!!

It's very easy to do It's very easy to do, you get an alert on your cell or email or both, telling what time the event is happening. It always seems to be in the evening, which can be difficult sometimes because of cooking evening meals. I can't always fit it in due to cooking, but I try to unplug everything that isn't in use to help on those night.

WHEN I HAVE QUESTIONS IM GIVEN ANSWERS… WHEN I HAVE QUESTIONS, I'M GIVEN ANSWERS, INSTEAD OF GETTING THE RUN AROUND. i recently contacted Ohm after learning of a program aimed at helping disabled like myself, cover living expenses. The customer service representative assured me they would do all they needed to see i got the help the program offered. With the Rate being the lowest I come across. i no longer fear the ever-increasing bill I received from my last provider. Thank Team