Very Lovely People to Work With Great people to work with that reply fairly quickly most of the time the same or next day via email. Did take some time to connect my account with SDGE, but did appear to be SDGE account problems that rather OHM Connect. OHM Connect did provide me with a promotional item for a Google Nest device despite delays with my account registration. Overall, very nice people and they will work with you no matter how long it takes.

Long Wait to talk to CS My provider just sold my brand new renewal contract with just few days over 30 days notice to Discount Power. Shopping around and calling providers to gauge service response. I have been in a bot queue for over 5 min to ask questions about their service. If I can’t even get through to a human now, what’s it going to be like if I am a customer? Similar problem with GoodCharlie. But at least bot told me there was a 10 minute wait. My current provider, Varsity Energy was excellent, local CS and answered on 2nd ring. Too bad they are selling out their customers! …After waiting 10 min in line, Ohm bot just said I could leave msg. Next!!

I’m not sure if I’m reaping any… I’m not sure if I’m reaping any benefits yet. When I first signed up I received three energy-saving events to participate in almost immediately, but haven’t had a single opportunity for another one since. It’s been over a month now. I wish there were more opportunities to save energy and make points.

Great customer service They give you tips on how to save money on your electric bill. They have a rewards program when you cut down on usage. They inform you when your bill has been paid. I'm a new customer so haven't had a lot of experience with them except what I already stated. I'm pleased with them overall and look forward to doing business with them.

I think your company is unorganized or… I think your company is unorganized or maybe you’re very organized and just take advantage of clients. You promise one thing and make excuses why you can’t deliver. I’m sure you rarely if ever ship out the gifts or leaders you promise. We never received the google hub that was promised so we terminated.