Long Wait to talk to CS My provider just sold my brand new renewal contract with just few days over 30 days notice to Discount Power. Shopping around and calling providers to gauge service response. I have been in a bot queue for over 5 min to ask questions about their service. If I can’t even get through to a human now, what’s it going to be like if I am a customer? Similar problem with GoodCharlie. But at least bot told me there was a 10 minute wait. My current provider, Varsity Energy was excellent, local CS and answered on 2nd ring. Too bad they are selling out their customers! …After waiting 10 min in line, Ohm bot just said I could leave msg. Next!!

Developing good habits It helps me to develop actionable habits. Before, I would do things that I thought would reduce my electricity usage, but wasn't sure how much impact my efforts were. With OhmConnect, it is super clear how much energy I am saving.

We just received our third plug We just received our third plug. I had a difficult time understanding so I emailed and got immediate help! I love this program snd the staff is quick to help solve any issue I have. I will buy more plugs. I enjoy participating in this program! Thank you for offering it!!!.

Very Lovely People to Work With Great people to work with that reply fairly quickly most of the time the same or next day via email. Did take some time to connect my account with SDGE, but did appear to be SDGE account problems that rather OHM Connect. OHM Connect did provide me with a promotional item for a Google Nest device despite delays with my account registration. Overall, very nice people and they will work with you no matter how long it takes.

competitive pricing w/ perks! Very competitive pricing. Helpful and good followup service. Free smart plug and credits when linked to OhmConnect acct. Chances to earn credit if one lowers electricity use during high electricity cost times. (They inform customers of date and hours per text.)