My bills are lower but... My bills are lower. However, I was injured in November and had unexpected expenses because it, making my December payment late. When I called to discuss the customer rep was cold and informed me of the date my electricity would be cut off. They have a very short period of time before they'll cut you off and I have a senior citizen on an electric concentrator living in my home. Disappointed I made this switch now.

I like the idea and more ways to improve I like the idea. But oh connect could be smarter about giving credits to people who are already top energy savers. The current algorithm seems to only count individuals historical record. It probably works well for average Americans, it's giving top energy savers negative impact. Because when weather hits and we need energy to stay warm inside and there's no other places to cut. Btw We believe we are as the consultant who did solar installation for us said he's never seen bills like this after decades in business. How about giving these people some credits even if the energy usage stay flat?

Great customer service They give you tips on how to save money on your electric bill. They have a rewards program when you cut down on usage. They inform you when your bill has been paid. I'm a new customer so haven't had a lot of experience with them except what I already stated. I'm pleased with them overall and look forward to doing business with them.

We just received our third plug We just received our third plug. I had a difficult time understanding so I emailed and got immediate help! I love this program snd the staff is quick to help solve any issue I have. I will buy more plugs. I enjoy participating in this program! Thank you for offering it!!!.

WHEN I HAVE QUESTIONS IM GIVEN ANSWERS… WHEN I HAVE QUESTIONS, I'M GIVEN ANSWERS, INSTEAD OF GETTING THE RUN AROUND. i recently contacted Ohm after learning of a program aimed at helping disabled like myself, cover living expenses. The customer service representative assured me they would do all they needed to see i got the help the program offered. With the Rate being the lowest I come across. i no longer fear the ever-increasing bill I received from my last provider. Thank Team