They did not do what they agreed to… They did not do what they agreed to when I signed up. They were supposed to transfer service on the next meter read date instead they did it the next day. I asked to have a supervisor call me back because I wanted to be reimbursed for the expenses that they cost me as small as they work. As expected no supervisor called me back. I can’t wait for my contract to expire so I can go to somebody a little more ethical.

I had my concerns about my bill I had my concerns about my bill, but I didn't see a big difference. Only around $1 a month. My bill is only around $35 because I live in a small apartment, so if you use more electricity you'll see a higher increase over natural gas obviously. I feel it's worth it, though to know I'm lowering my carbon footprint with clean energy! Be aware however, if you choose this and change your mind there is a $50 cancellation fee if you don't do it within a time frame. 10 days I think. Don't quote me on that.

Life Energy was sending disconnect… Life Energy was sending disconnect notices out because they had a glitch in their system. As it turns out, and they admitted it, there were people forced to double up paying their bills because of their mistake. They said an apology would be coming, which never did. They also said that a credit would be made on the bill, which never happened. I will not be renewing my contract with them when this hitch is completed. Lack of customer respect will not get you far in this business. There are is competition amongst providers and Power to Choose gives a customer the ability to choose a retail provider. Although, the State of Texas makes no effort to let customers know it exists.

These young man who came to our house… These young man who came to our house was very good Communicate with us explain about these electricity company Even showed us in his computer the difference of we were Paying on the other electric

Confusion central The sign up process was confusing enough, then they quote you a price, you're billed a slightly different (higher, of course) price by your utility. The last straw was that another energy supplier bought all of their customers, and all I got was a paper letter stating that. They did not even transfer my email or phone number with it... and it's unclear if my energy is still green or not. After more than 3 months, LifeEnergy's website doesn't even state that on their website. What are they hiding?