I like the service real good,BUT there… I like the service real good,BUT there website is not good,you can't pay your bill on it,every time you log in it says wrong account,I tried ten times one time an could not get in.....

Scumbag named Richard Ferguson in… Scumbag named Richard Ferguson in Richmond, Texas completely lied about who and what he was. Sleez bagged his way into changing our energy only to fail because he didn’t even get the actual account holders permission and just someone else. Will never be looking at your services and will do whatever I can to warn others of this trash

Confusion central The sign up process was confusing enough, then they quote you a price, you're billed a slightly different (higher, of course) price by your utility. The last straw was that another energy supplier bought all of their customers, and all I got was a paper letter stating that. They did not even transfer my email or phone number with it... and it's unclear if my energy is still green or not. After more than 3 months, LifeEnergy's website doesn't even state that on their website. What are they hiding?

Duplicitous representation of your plan… Duplicitous representation of your plan offerings. Charging for blocks of power, rather than total kWh, whether I use all the power available in a given block or not. I won’t be renewing at end of contract.

NEW SERVICE I called on a Monday to change my apartment number... was on hold a bit over 30 minutes. The representative that answered made that so much better merely by the customer service that was provided. She addressed my apartment change immediately and was so kind. I am a little remiss that getting in touch with this company was so difficult... hoping that is NOT the norm... but if the customer service remains constant... I believe that I will be satisfied choosing Life energy as my provider!